Prior to the funeral, you will receive a phone call from the funeral conductor. This is the person who will be looking after you on the day of the service and who will ensure that everything runs smoothly. The call is just to introduce themselves and to carefully check all the details of the funeral.
Depending on your arrangements, we will arrive at your chosen address in our vehicles with any flowers dressed on the hearse. We will also arrange the flowers at the address if required. Once we have dressed the hearse, feel free to look at the flowers on our vehicles, then we will make our way to the funeral venue.
We will generally reach each destination 10 to 15 minutes early so that we can check that everything is ready, such as music choices and orders of service. A funeral director’s job is to make sure that you can concentrate on saying goodbye to your loved one rather than having to think of anything else on the day.
If you would like to carry the coffin, let the conductor know and he will go through the procedures with you. You can also have a look at the video section of our gallery to see how coffins are carried.
After the service, we will arrange the flowers in the flower garden. We will also collect any cards from the flowers and when possible, make posies for the ladies in the immediate family. From there, if you have limousines, we will take you back to your chosen address.