What to do when someone dies

Arranging A Funeral

How to Register a Death

Funeral Poems, Reading & Music

What to Expect at a Funeral

Bereavement Support & After Care

What to Write in a Bereavement Card

What Do I Do With My Loved-One’s Ashes?

Repatriation Process Explained

Frequently Asked Questions

If the death is expected and occurs at home: 

  • Contact the deceased’s doctor and inform them of the death
  • Once the doctor has given permission to move the deceased, you may contact us and we will aim to be with you within 1-2 hours, to move the person who has died into our care
  • The doctor will issue the Medical Certificate of Cause of Death to the family representative for registration purposes

If the death occurs at a Nursing Home:

  • If a resident dies in a nursing home the GP (or qualified nurse on duty) can verify death 
  • The GP will issue a medical certificate for the family to collect which will allow them to register
  • Most nursing homes will record the resident’s funeral wishes on their care plan. This will specify the chosen Funeral Director and whether the deceased wanted a cremation or a burial. 
  • Once called, we will remove the deceased into our care

If the death occurs in Hospital:

  • If death occurs at the hospital, then the Doctors and Nurses will liaise with the hospital Bereavement Office, who will arrange all the appropriate paperwork on your behalf. 

In cases of sudden and unexpected death:

  • If a death is unexpected then dial 999 and request an ambulance and police immediately, explaining the circumstances. In the event of an unexpected death occurring, then a coroner may become involved and may order a post-mortem to be carried out to establish an accurate cause of death. The coroner’s officer will keep you informed should this be the case and will liaise with us.

In cases where the Coroner is required to investigate the death, the deceased will be taken to a hospital or mortuary until a post-mortem examination is completed. If the death is expected, the funeral director will collect the deceased from the place of death and transport them to the appropriate chapel of rest, pending the arrangement of the funeral. Many large companies have central mortuaries or “hubs” where they store the deceased.

Here at W. Uden & Sons, each of our funeral homes are equipped with their own chapel of rest and have fully hygienic facilities for the care of your loved one. The only exception to this is our Dulwich branch, which shares these facilities with our branch at Camberwell.

Yes, once the deceased’s death has been certified, call your local branch and our experienced staff will guide you through the process of arranging the funeral. The only exception is when the Coroner has indicated that he intends to hold a full inquest into the circumstances surrounded the death.

Please click here to find details of your local Registrar Office 

Who can register a death?

  • A relative 
  • A person present at the death 
  • The occupier (i.e. Matron, superintendent) 
  • The person arranging the funeral 

Call the registry office to make an appointment – you will need to take the following with you:

  • Death Certificate of the deceased
  • Medical card (if available) of the deceased
  • Birth certificate & information regarding date of birth (if available) of the deceased
  • Some money to pay for copies of the death certificate required to administer the deceased’s estate.
All FAQs

Video Guides

How to a Carry Coffin – for family/mourners as Coffin Bearers

How To Register A Death

Why have a Photographer or Videographer at a funeral?

All Video Guides

Helpful Numbers

Registry Offices

View Numbers

Crematoriums

View Numbers

Cemeteries

View Numbers

Our Recommended Suppliers

Navigating arrangements during a time of loss can feel overwhelming. Let us help lighten your load.

Our carefully selected list of recommended funeral suppliers provides a trusted network of professionals, from florists to caterers and memorial specialists, all committed to providing compassionate and reliable service. Connect with understanding experts who can help you create a meaningful tribute.

View Our Suppliers

Bereavement Support

The death of a loved one can be a very distressing time, and while we are here to help you through the arrangements for the funeral, we know that it is often the time after the funeral that is the most difficult.

Please find below some links that may be of use if you would like ongoing bereavement support and advice.

Cruse

Helps people through one of the most painful times in life – with bereavement support, information and campaigning.

Marie Curie

Offers a safe, confidential space to discuss your feelings and emotions around bereavement.

SANDS

Provides excellent bereavement care and support after pregnancy loss and baby death.

Samaritans

Provides emotional support to anyone in emotional distress.

Sue Ryder

Bereavement support to people facing the most difficult times of their lives.

 There may be additional peer support services in many areas, information about these can often be found at places of worship, community centres, libraries or your doctor’s surgery.

Bereavement grants and financial support

Did you know that if your partner dies and you are under the state pension age you may be eligible to receive Bereavement Support Payment from the Government?

This Bereavement Support Payment is not means-tested. This means what you earn or how much you have in savings will not affect what you get.

If you have low income and or are claiming benefits you may also be eligible to claim for a funeral support payment to assist you to pay for your loved ones funeral as well as your bereavement support payment.

How soon you make your claim can also affect how much money you can receive. You usually need to make a claim within 3 months of your partner’s death to receive the full amount, but it is certainly worth investigating even if this time has passed.

To find out more about bereavement payments all you need to do is go to www.gov.uk/bereavement-support-payment  or call the Government bereavement helpline on  0800 151 2012

Please note, these bereavement grants are made available from the government and all questions, including eligibility, would need to be directed to them via the contact details above. 

Helpful Links

Christiane H. ★★★★★ Nick and the team at Camberwell/Dulwich branch, were all very professional, organised and respectful. On the day of the funeral with Jack Uden at the helm, the cars and the team were immaculately turned out. With a disabled wheelchair user in the limousine, I very impressed with how they handled her wheelchair, stored and in place on six occasions without any issues, Thank you, mum’s funeral was perfect.Gary G. ★★★★★ This is the second time I have used W. Uden & sons, Bexleyheath and they looked after both my parents in a caring and professional manner. I have nothing but praise for this family run Funeral Directors.Simon P. ★★★★★ I cannot recommend W. Uden & Sons Family Funeral Directors Sidcup highly enough.From the moment we contacted them for my mums funeral the whole team were exceptional.I recall one of Spencers first words to us "I will look after mum as if she were my own", and that is exactly what he and the whole team did. Nothing was too much for him and he was always available and kept us updated with every step of he arrangements.Nothing was too much for any of the team from our first contact with them and even after my mums funeral.The whole team were very professional and extremely well presented on the day of my mums funeral and a special thank you to Callum for making sure the whole day went off without any issues or worries for us. He was superb. The whole team showed my mum and our whole family so much respect, and made a very difficult period a little bit more manageable.W. Uden & Sons are in my opinion a step above the other Funeral Directors around our area and I will definitely recommend them to anyone when the sad time comes that you need to use their services.Julie B. ★★★★★ To Charlie, Jack and the teamThank you so much for your kindness and professionalism.Nothing was too much trouble, your calmness and guidance all the way through was incredibleThank you for making a very difficult day the best it could have beenRoger W. ★★★★★ On behalf of my mother and the remaining family of Rudolph Weekes, I would like to sincerely thank W Uden & Sons for the exceptional attention, care and understanding shown from the collection of my father at home to the laying to rest at the cemetery.Every detail was impeccably seen to, the viewings in the chapel of rest were easily scheduled and the requirements for the funeral such as music checked and confirmed with the family.Special thank you to Darrel and Danny for their caring attention to my mother.An especially heartfelt thank you has to be said to the Funeral Conductor on the day Mr Andrew Uden who showed compassion, understanding of the family dynamic, the emotional weight of the occasion but also with a caring smile at the right moments.After leaving the church he directed the procession to pass in front of the family home where he placed a single rose an action which brings tears to my eyes as I write it here. Beautiful and befitting of my father`s memory.Karen B. ★★★★★ Our family recently used Uden’s services in Eltham and we would have no hesitation in recommending them to others.Sarah is wonderful at what must be an incredibly difficult job. She went through everything with us very clearly and had a very calming manner. Nothing was too much trouble for her and she was quick to respond to our questions. She looked after us throughout with real care and kindness.On the day of the funeral, Stanley and the other staff were so kind, compassionate and professional. On the day before the funeral, Stanley called to run us through what would happen on the day and check in with us. The staff and cars were immaculate on the day and everything was handled with dignity and thoughtfulness. Thank you for looking after our family so well.Maria S. ★★★★★ Best funeral directors out there!W. Uden and Sons were amazing from start to finish (shout out to Jason, Adam, Lee, Bailey, Spencer and our fantastic celebrant Leo). They felt like an extension of our family - supporting us every step of the way through such a difficult time. We honestly can’t praise them enough. Losing mum at such a young age was soul destroying and quite frankly, I wasn’t ready to let go (like most people) and ‘feared’ doing all the funeral stuff simultaneously in such a short timeframe. This ‘fear’ went away when we appointed W. Uden & sons. We trusted them wholeheartedly and they truly captured mum like no one could on the day itself.It’s also worth mentioning we had a set of challenging requests and yet the team managed all effortlessly.1. Arranging a funeral service 2-3 weeks after passing due to family members leaving the country beyond this (please bear in mind that it normally takes 2-3 weeks to register a death so this was impeccable timing).2. Arranging mum to be collected ASAP (she was 2.5 hours away) so the family had plenty of time to see her before the funeral.3. Liasing with the hospital to collect mum earlier than the norm.4. Allowing 1-1.5 hours nearly every day from when they collected mum to the funeral day to allow us to visit mum in there quaint and peaceful chapel (of which the makeup on mum was stunning! Everyone commented similarly).5. We requested family members carry the coffin on the day itself.6. We requested an ‘upbeat’ tune on the car journey to the crematorium and shout out to Bailey for letting us sing mums favourite song ‘Build me up buttercup’.7. Collecting mums ashes in out of office hours.8. Arranging the witnessing of the charge after the service.Everyone on the day echoed what the family already knew- how fantastic the team and day was. We truly felt like mum was with us and this was all down to this team right here.As an added bonus (and I couldn’t not mention), all the guests were in awe of how handsome the team were carrying mum and giving her the final goodbye - we know mum would have been in her element too! ;)Thank you again from the Smith family 😃david W. ★★★★★ Very professional and caring service.Uden & Sons looked after me and my family after the recent passing of my father.On such a sad that day they made as smooth as can be. Would highly recommendDavidhunydrop C. ★★★★★ Unique.Dappers.Exquisite.Nicely done.Words cannot express the gratitude felt from us to you.Satisfactory service.They catered to all our needs, even when we didn’t know we needed them.They were compassionate and caring.The service was professional through out.Special thank you to Darrell, Callum, Alfie and his colleague that came to collect mum.Thank you so much we had a lot of compliments on how everyone from Udens wore Jamaican ties to go with our attire.Thank you to Mark.We were pleased with UDENs service from the first time I spoke with Callum (after speaking to others)From the start Callum was supportive and empathetic.10/10.Brilliant.Thank you.From Marion and the Francis family.Sally S. ★★★★★ I cannot praise Uden’s highly enough. They were very helpful at a difficult time. The service they provided was much appreciated.Jacqueline H. ★★★★★ The care and attention to detail given for my mums funeral were above and beyond expectations. The staff were immaculately turned out, the beautiful Bentley’s were gleaming and the respect paid to my darling mum on her final journey was so appreciated as was the care and kindness given to the rest of the family and mourners. I opted to use Uden’s services for my mum as they’d previously taken my beautiful sister on her final journey and I was blown away by their care and professionalism. I would never use another funeral director having seen the level of service Uden’s provide, there really is no comparison. Special thanks to Matthew Uden for taking care of every detail and helping me with sorting all the arrangements. I will always recommend your company as being the best of the best, thank you so much.Michelle L. ★★★★★ We used W Uden & Sons for the funeral of our beloved Cotilda Cooper. On the day of her passing, many family members came to visit her at the Camberwell Lodge, her residence for the last few years. We stayed all afternoon and towards tea time, two members of the Uden funeral home came to take Mum there. However, one family member was on her way to see Mum. The Uden staff were lovely and said they would wait until we wanted Mum to be taken to the funeral home.When she did leave, the Camberwell Lodge staff formed a guard of honour for Mum's exit.The main staff member who looked after us at Uden's was Danny. From the outset, he was polite, pleasant and attentive. He explained in detail everything we would need to do.On the day of the funeral, Jack, the funeral conductor, was friendly, but professional and he put all of us at ease. The hearse was dressed with flowers and when we asked for her photo to be placed at the back of the hearse, they did this effortlessly.They directed the family's pallbearers at the church and Mum was transported to the front of the church in a dignified manner.After the burial, we, the close family, were dropped off at the venue for the funeral repast in the limousines.We would highly recommend the W Uden & Sons' team for their calm, pleasant, professional manner and their discretion and attention to detail at all times. They inspired confidence in us before the day and on the actual day and we would like to thank each and everyone of them who was part of our loved one's funeral.Jennifer R. ★★★★★ This is our third time using Udens to arrange a family funeral. As previously experienced, the service received was both sympathetic and professional from start to finish. Alan helped us with our initial appointment and subsequent follow ups, supporting us making decisions at such a difficult time. Andrew supported and guided us through the day, all of our wishes were taken care of. We would not hesitate to recommend Udens, for a professional and sensitive service.Vanessa C. ★★★★★ My family & I are so grateful to Charlie, Callum and the rest of the team at the West Wickham branch for providing such exceptional service and we would have no hesitation in recommending them to anyone else.They were all incredibly compassionate, understanding, respectful and kind throughout what was a difficult time for us all.We must also mention our celebrant, Nicola Taylor, who put together a truly beautiful service for our Mum and Karen at Re:Print for the lovely orders of service.Many people commented on what a perfect service it was so thank you to everyone involved.stacey W. ★★★★★ ⭐️⭐️⭐️⭐️⭐️W.Uden and Sons family Funeral Parlour were absolutely perfect. Charlie, Jack, and the whole team made everything run so smoothly, and I couldn’t have asked for a better send-off for my dad. They took such care with every detail — knowing he was a Fulham supporter, they even displayed the club logo on the screen along with his name. It was such a thoughtful and personal touch that meant so much to us. Their kindness, professionalism, and attention to detail were outstanding, and I honestly couldn’t recommend them more highly.Andy M. ★★★★★ I am saddened to share that my son has passed away, and Uden was our chosen funeral director. They were incredibly professional and compassionate during this difficult time. They treated my son with the utmost respect and helped us navigate our grief. They were always available at the end of the phone to answer any questions we had.I would like to express our heartfelt gratitude to the staff and the Uden family for all the support you have given us.Regards,Andy & EmmaMichael C. ★★★★★ We attended the funeral of our dear friend Lyn Gentry at Eltham Crematorium on 30th July 2025. Everything was handled with great dignity and professionalism, and we want to thank Uden Funeral Directors for their care.It was especially moving that Lyn’s family were able to carry her coffin with such love. The funeral director leading the cortege was immaculately presented, and his smart appearance, calm composure, and use of the cane gave a sense of tradition, respect, and solemnity that set the perfect tone. His actions were proud yet sensitive — exactly what our friend would have appreciated.Having seen some unfair comments in the press, we want to say clearly that what we witnessed was the opposite: nothing ostentatious, only dignity, honour, and deep respect. We are very grateful to the Uden team for helping make the day such a fitting tribute.Sue W. ★★★★★ The funeral director was perfect class on the final walk it's important and respectful and well done 👏Roisin W ★★★★★ I've used W. Uden twice in the last 8 months, for both my mother and father.They're very kind and compassionate, and honestly make you feel at ease during a very difficult time; every single staff member was so caring and patient it genuinely lifts some of the weight off your shoulders knowing the funeral is well taken care of.They offer recommendations when you're not sure, and talk you through anything you need help with, and are very quick to answer any queries through email or phone.I know they must be busy, being in London, but it always feels like they are dealing with only you, and never rush anything.The celebrants they had for both services were perfect - the one we had for my mum had us laughing through tears, it was beautiful.Both services were wonderful, I'm so glad I chose W.Uden, and I can't thank them enough.Kali A. ★★★★★ They came to my work place a few weeks ago to give us a thank you to our team! Most of my patients have plans with them and they always answer and come in a timely manner.Chloe H. ★★★★★ A very good experience all round. It was extremely dignified and exactly as agreed. I have sadly attended three W.Uden funerals in the past 12 months, I can’t fault anything about the service. I would highly recommend them.Jo B. ★★★★★ I can’t fault our experience with W Udens after mum died. From the wonderfully compassionate and respectful chaps who picked mum up from her care home, to super efficient Kate in the office, and the guys who orchestrated the actual funeral - the service and kindness shown was exemplary.All of the suppliers that were recommended were also absolutely great.A first class experience from start to finish at what was obviously a difficult time.Thank you to everyone at W Udens.Luke P. ★★★★★ Udens took care of everything for my father’s funeral. They’re were amazingly caring and personable in a very difficult time for the family. The level of respect they showed us and my father throughout the planning process and on the day of the funeral was amazing. They gave us the closure we needed and the celebration of life we wanted. They really went above and beyond to help us organise everything well.Stephanie S. ★★★★★ First class service would highly recommend Udens. The staff were friendly, professional and approachable, nothing was too much trouble. On the day the staff could not have done anymore. Jay made me feel supported and nothing was to much trouble for him. Spencer was compassionate, friendly and helped me through the arrangements for my husband, he made me feel very comfortable. The young lady who took me to see my husband was professional and took her time with me. In such a difficult time its hard to know what to do first and Udens especially Jay & Spencer made the process easier for me. The service by Julie Powell was amazing she made it as if she personally knew my husband.Andy B. ★★★★★ We have used W UDEN & Sons twice in the last 16 months with the passing of our mother and father, W UDEN were very Professional, thoughtful , caring and courteous Nothing was too much trouble for them they recommend a celebrant and places to hold the wake and were very helpful in our time of grief, they are a very compassionate company, I would recommend them highlyEmma G. ★★★★★ At times like this it’s not easy for anyone. I can honestly say Udens have made this whole experience for myself and my family very easy. They are very professional, knowledgeable and very experienced in everything they do. They literally organised everything from start to finish keeping me informed all the way. I’m so grateful to them all and can’t thank them enough.Sue W. ★★★★★ Excellent service.Most compassionate company.Used Udens in the past for my Father and Mother.Came back for their service and kindness for my Husband.Phillip G. ★★★★★ Uden in Bexleyheath were exceptional in all respects from the time they collected my deceased wife from our house until the funeral. All employees were very kind, assisted us through the whole process and were extremely respectful at all times.They deserve a 5 star plus and I would, without doubt, recommend Udens to anyone.Pamela M. ★★★★★ Very professional , thoughtful, caring empathetic company. Nothing was too much trouble. Highly recommend them.Thank you Udens & Sons for looking after my husband so well with dignity and respect and for the compassion towards our family.Nadine M. ★★★★★ From the moment we first contacted W. Uden & Sons, Sarah and the team demonstrated unparalleled professionalism and genuine compassion. They guided us through every step of the process with patience and understanding, ensuring that all our wishes were honoured. The attention to detail was remarkable, and their expertise in handling all the arrangements was a tremendous relief during a very emotional time. Sarah's personal touch and the team's unwavering support made a challenging experience more bearable than we could have imagined. I highly recommend W. Uden & Sons to anyone seeking funeral services that are not only professional but also deeply caring and personalised.Gary D. ★★★★★ I would highly recommend Udens of Sidcup for there professionalism of taking care of my mum. They were very respectful at all times and went above & beyond in helping us with all the details that needed to be done.On the day they showed total respect to all the family and couldn’t do enough for us.Julie H. ★★★★★ I would highly recommend Udens, a very professional and caring family run business who give a very personal service. I would give a lot more than 5 stars if I couldDarian P. ★★★★★ Wonderful send off for our lovely mum thanks to the staff at W Uden for you care and attention throughout a very difficult timeBarbara W. ★★★★★ I want to extend my heartfelt thanks to W. Uden & Sons Funeral Directors for their support and for arranging the funeral of my father. From the very beginning, Sarah and Denise were always at the end of the phone—answering questions, accommodating last-minute changes, and offering advice and reassurance during a time when we were at our most emotionally vulnerable.A special thank you to Lee, our funeral coordinator on the day, and his team. They showed incredible respect throughout, almost blending into the background but always there when needed—whether it was quietly placing or removing flowers and orders of service, or appearing with umbrellas when the heavens opened.Lee was exceptional. He called the day before to ensure everything was in order and to walk us through the events of the day. On the day itself, he coordinated everything with dignity and care, guiding both our family and guests with compassion.The Bentley cars were a pleasant surprise and a most welcome addition—my father would have been so proud of that.Would I recommend W. Uden & Sons? Absolutely. Their professionalism, warmth, and attention to detail made all the difference at such a difficult time.Nicholas N. ★★★★★ I want to thank Sarah at Uden & Sons. She looked after us brilliantly. The way they handle everything for you is a great relief when you're grieving. Thank you for looking after my Dad 🙏jennifer F. ★★★★★ Uden looked after our family with kindness and understanding throughout the process and on the day of the funeral.Keep_it_real ★★★★★ We made the perfect choice in choosing Uden's for our fathers cremation. I cannot recommend them highly enough. From the initial appointment, to make the arrangements, until the time that we left the Crematorium, the staff were kind, friendly, empathic, approachable, professional, courteous, attentive and extremely helpful in ensuring that all our requirements were met and carried out to our exact requests. Ultimately, with Callum guiding us, making us feel very supported and special on Dads last day. Every member of Uden's team have impeccable manners. We never felt rushed or if anything was too much trouble. Thank you so very much from all of us, Dad's family and friends for your amazing service. We would also like to thank and highly recommend Sarah Sweeney Celebrant for her hard work and contribution, that made the whole service, bringing everything together. Thank you Sarah for making everything so special.Robin ★★★★★ Ben, Jack, and the team were very professional throughout. I recieved numerous complements to that effect from family members. Much appreciated.Debbie C. ★★★★★ I found W Uden to be extremely professional and experienced as well as very friendly and caring, providing an excellent all-round experience during a very difficult timeJoyce E. ★★★★★ I can truthfully say W Udens were brilliant. They were very respectful, helpful and understanding. They organized everything for us, including recommending, florist, Cererant who was also really helpful. Venue s, everything you will need for a cremation funeral. Would recommend with out a shadow of a doubt.jennifer G. ★★★★★ my mum’s last Journey could not have gone smoother thanks to the team at UdenSo helpful Special thanks to Adam and Jack and Michael from Bexleyheath officeWould definitely recommend for a respectful classy serviceAlan F. ★★★★★ I could not have asked for a more courteous, professional and thoughtful way in which Uden & Sons dealt with my father's funeral. From the very first contact they treated me and my family with sensitivity, kindness, dignity and respect at a very difficult time.Many thanks to all involved.pat H. ★★★★★ Michael Stanley HartMichael's funeral took place at Bluebell Cemetery on Friday 18th July 2025 and was attended by his family and friends.From the beginning of the funeral process, Nigel, at the Biggin Hill office, took care of everything for us. We chose the type of funeral we wanted including a photo tribute during the service and were offered recommendations for vehicles, celebrants, florists and printers.Jack Uden was our funeral conductor on the day and everything ran beautifully. Jack discreetly kept everything moving and no one felt rushed or pressurised at any point.The flowers, the Order of Service and the way our Celebrant, Julie Powell, read the Eulogy all just as we hoped for.I would highly recommend their services.Patricia Hart.Rachel P. ★★★★★ After finding my Dad passed away at his house we needed to call a funeral directors to collect him. I couldn’t really think straight so left it up to my husband. I’m so glad he chose W.Uden & sons. They were so kind and compassionate when they came to collect Dad and allowed me to spend as much time with my Dad as I wanted. I couldn’t watch them take my Dad away but my husband did and he said the respect they showed my Dad was amazing. I had no doubt they would take good care of my Dad.Spencer, at the Sidcup office, was wonderful and I was very happy that he also conducted my Dad’s funeral. He went above and beyond for us, after it took so long from my Dad passing away until his funeral. This was due to the coroner’s office and nothing to do with W.Uden.The celebrant that he chose for us (Joanne Bamford) was also amazing. The tribute she wrote for my Dad was unbelievable. A lot of people commented on how lovely Jo was and how lovely the tribute was.Sadly only a month after my Dad’s funeral my Father-in-law passed away. We had no hesitation in using W.Uden again. I would never use anyone else now and would recommend them to everyone. You will never get any better than them.Jackie B. ★★★★★ We cannot thank Uden & Son Funeral Directors enough for the dignified and respectful way they supported our family through the loss of our dad. From our very first meeting, they showed genuine care and understanding, guiding us gently through every step of the process.At no point did we feel rushed or overwhelmed. Their presence was always professional yet unobtrusive, allowing us the space we needed to say our final goodbyes in our own way. Every detail was handled with sensitivity, and their quiet support made an extremely sad time that little bit easier for us all.We are truly grateful for their guidance, respect, and compassion. They helped us honour our dad’s memory in the most fitting way possible.Philip & JackieJoan P. ★★★★★ My sister and I would like to thank Spencer, Stanley, and the team for their professionalism and care throughout the process of arranging our late sister’s funeral. At such an emotional time, you need all the support you can get, and they certainly provided that from start to finish.Jim O. ★★★★★ The service that we received from W. Uden was 'second to none'. Both Jason and Spencer in the Sidcup office, were so kind and compassionate, as were the team on the day who were lead by Dean.Unfortunately, this was the second family funeral, in the last 7 months. However, both times we choose Udens, and and both times they delivered a superb serviceJohn A. ★★★★★ Uden's were very professional in all they did and made life easier at a very difficult time for me and my family. I would thoroughly recommend them.Trudie C. ★★★★★ From the bottom of our hearts, thank you to Adam and his team at W. Uden & Sons for the outstanding compassion and professionalism shown on the day of our nan, Angela Casey’s funeral.From beginning to end, the team on the day handled our nan with such grace and dignity.Every movement the team made was executed with such precision, accuracy and with consideration of the family.Adam and his team made what could have been an overwhelming day feel calm and effortless.On behalf of our dear uncle and family, thank you for guiding us through such a difficult time with kindness, respect and genuine understanding. We are forever grateful.I would 100% recommend this company. Thank you again.Karen C. ★★★★★ I can't express how professional, extremely helpful, considerate and compassionate Adam and his team were with my brother-in-law Mark, arranging my mother-in-law Angela Casey's funeral.From the beginning to end, W Uden's at Bexleyheath were so nice and understanding, I can not praise them enough! The pall bearers and conductor were so in sync on the day, they made the whole process from the mass service to the burial, flow with such ease.I would sincerely recommend Uden's to others..sooo grateful for their expertise, as it was a relief to the family, to have their support in such a sad time.THANK YOU TO ALL AT UDEN'S BEXLEYHEATH FROM THE CASEY FAMILYJohn and Carol M. ★★★★★ Although an extremely sad and painful time, Udens helped me navigate what needed to be done, with a balance of care, empathy, sympathy and dignity - never once overstepping this delicate balance. Thank you. I would recommend your service without reservation.George A. ★★★★★ W. Uden & Sons helped me organise my mother’s funeral. I was all over the place at the time, and they were incredibly understanding, empathetic, and supportive throughout. There was always someone available to speak to, and they were very transparent about pricing. The funeral itself went as smoothly as it possibly could. I would highly recommend their service to anyone in need. I worked with Darrell who was a pro.tina C. ★★★★★ Dear Adam,As a family we just wanted to thank you for the outstanding care & support you provided at Udens at such a difficult time for us all. from the moment we walked through your door to the final goodbye, your compassion & attention to detail meant so much & knowing that our mum/Sylvia was in safe hands was so reassuring.Please thank everyone involved on our behalf, we couldn’t have asked for a more thoughtful & supportive team , you are a credit to the company.With heartfelt appreciationThe Colegate FamilyMark C. ★★★★★ W Uden & Sons provided an excellent service in connection with the funeral of my mum. I liaised with Adam Tremelling who was very professional and compassionate in making all the arrangements for her funeral. On the day the Funeral Conductor, Spencer was very respectful, helpful and composed and his team provided a seamless service. I have no hesitation in highly recommending Uden to care for your loved-one.Lauretta S. ★★★★★ I cannot thank the staff at W Uden and Sons Petts Wood enough for their kindness compassion and gentle guidance throughout the process of organising my mum’s funeral. On the day they were brilliant looking after the mourners and treating mum with the dignity she so deserved. Thank you so much.DavidC ★★★★★ All at Udens were so efficient, kind and sympathetic in dealing with my wife's funeral. Kate and Jack Uden were stars - a big thank you from me and my familyJane E. ★★★★★ I cannot fault W.Uden & Sons since we had the sad task of arranging my partner's funeral. Nigel kept me updated along the way, the limousine and hearse were immaculate, they arrived at our address just slightly before the agreed time (which wasn't a problem), the staff were so well turned out and very polite. The Celebrant, Phil Painter, was exceptional and the printing company, which was recommended to us, produced a classy Order of Service. W.Uden & Sons even kept our neighbour's ashes for five years without once asking us to collect the urn. At such a very difficult time they made the journey as easy as it could possibly be.Keith H. ★★★★★ We have used this company twice in the last two years and have found them to be just about the most perfect people to deal with in difficult circumstances. They deeply care about the service they deliver and they take a huge amount of burden off your shoulders with their expertise and professionalism. They always go the extra mile and make all the little things happen too. We cannot praise them highly enough. They have been of extraordinary support and reassurance to our whole family. Thank you to all at W Uden from all of the Hodges family.Karen Kalsy O. ★★★★★ Thank you all at W.Uden especially Kate and Charlotte who were so lovely to myself and my family on the passing of my husband for anyone losing a loved one it's such a sad time but the help and support from Udens made it so much easier to deal with from beginning to end we chose Udens because of the quality of service and the friendly but respectful way they dealt with us. For us this was the fifth funeral that we had chosen to use Udens for and the reason we've gone back time and again. Even today when I went to collect the urn containing my husband's ashes from the Beckenham branch Kate was again so helpful and friendly and she makes you feel so at ease . We couldn't have asked for a better all round service than they have us. So thank you all once again you helped lighten our load and made sure all went as it should. K. O'Sullivan.Lorraine W. ★★★★★ We recently had the sad duty of arranging the funeral of my dear brother, who passed away at the age of 95. My wife and I, aged 86 and 91, found ourselves facing this responsibility during a time of grief, and we were unsure how we would manage everything.From the very beginning, the team at Uden & Sons showed such kindness, professionalism and genuine care. They quickly recognised the challenges we faced as elderly people ourselves and without hesitation, arranged for one of our daughters to be the main point of contact for all communication and planning.This thoughtful and compassionate gesture lifted a great weight off our shoulders and truly supported us throughout our bereavement journey. It allowed us to focus on saying goodbye without being overwhelmed by the practicalities.We are so grateful to Uden for their attentiveness and understanding. Their service was not only professional, but deeply human. Thank you for walking alongside us with such care and respect. Mr & Mrs West and Family! 🙏🏽Myles R. ★★★★★ This was an obviously difficult time for my sister and I. It seemed that there was a whole other world to learn about and decisions to take. The team at Uden's made is simple, reduced any pressure and focused on what we wanted.Steve W. ★★★★★ On behalf of my family and myself, I wanted to send our thanks for the level of care, professionalism and compassion you showed us during such a difficult time. From the initial meeting through to the funeral service, every detail was handled impeccably which allowed us to honour our mum in the best possible way.Michael C. ★★★★★ Udens have been the funeral Director's for my family for many years. They collected mum from the care home, stored her in a coffin and made her up for viewing. They offered a sympathetic planning meeting and provided support throughout. They made the arrangements with the stone masons and the cemetery. On the day they were punctual, and the cars and staff were very smart. We were taken respectfully and punctually to the church, the cemetery and the wake.Thanks to Udens who looked after us and helped to make the funeral day go as smoothly as possible.Thanks also to Udens for sponsoring Crescent Tennis Club where I am a member.Tracy R. ★★★★★ Everyone was very caring, professional and extremely respectful. They made planning the funeral so easy at my time of grief.Tai V. ★★★★★ Our beloved mother passed away suddenly, we met with Sarah who looked after us all the way to the day of the burial, they fully understood our needs for a traditional Chinese ceremony. We are so thankful for their attention to detail and compassion. On the day of the burial we met with Darryl the funeral conductor who was amazing and so respectful. We couldn't be happier with the service, thank you to everyone at W.Uden & Sons who helped. Sincerely Voong FamilyRobert S. ★★★★★ W. Uden & Sons Funeral Directors managed the funeral of my Mother with dignity and respect. Everything went very well. Thank youJoseph N. ★★★★★ I would like to say that i was verry pleased that i chose W Uden to take care of the cremation service for my late brothers funeral.I could find words to praise them all day as from the moment we contacted them they treated us with so much respect and consideration. They were totally compassionate from day one till the day of the cremation. A special thanks to Darrell Reeves, and Lee who was in charge of the smooth running of the day.They were all also impeccably dressed and well presented and the Bentley limousines were exceptional. I would definitely recommend to anyone unfortunate to lose a loved one.Bill ★★★★★ Having used Uden (Sidcup) three times in the last 6 years I have to say that they are a fantastic company to deal with. It is obviously a traumatic time but they treated us with both compassion and professionalism that reduced the stress of arranging, and on the day of, the funerals. I have no hesitation to recommend them.Alan Y. ★★★★★ I cannot praise Udens highly enough. Their service throughout this difficult time was exceptional. They were extremely sympathetic,kind and reassuring and offered every assistance. On the day of the funeral they were impeccable. The staff were so smart, considerate and respectful. I would especially like to mention the help and respect that Allan and Jack gave to myself and my family. Everything was done as we wanted. Thank you Udens.D M. ★★★★★ I can not thank the amazing team at Uden & Sons Camberwell enough for the dedication, compassion & professionalism they showed when taking care of my beloved brother. So attentive from the very beginning making myself and my Dad feel so at ease during the most difficult & incredibly tough time.A special thank you to Darrell who was our main contact, but who has such a warm & caring manner & took the time to make sure everything was perfect.Also to Gareth, Lee (The conductor on the day of the funeral) & the pall bearers. My brother deserved only the best send off & thats exactly what was delivered with total precision & grace.I will forever be thankful for the care you provided and will gladly recommend your services to anyone seeking a funeral home that truly treats families with dignity and respect.Donna MillingtonTOM S. ★★★★★ After losing my dear Mum I cannot thank Udens Petts Wood for their help, care and humility in helping me navigate the process involved in arranging a funeral that had to involve two locations. I would particularly like to thank Allan in the branch for keeping me up to date with developments after we scoped out my requirements. In addition I would like to thank Clayton and his team of pallbearers on the day for their smartness, humility and the way they operated with military like precision. I would certainly recommend Udens Petts Wood for anybody who is put in the same unfortunate position as having to arrange a funeral.Cloe G. ★★★★★ We was recommended to W Uden and Sons from a friend and when we arrived we was very welcomed and the workers were so so polite and explained everything to us. We was extremely happy with how things went. On our special day everything was beautiful, the service and the undertakers were so polite and caring and put a smile on everyone’s face. The amount of comments we had from friends and family for how beautiful it was all done. They also looked after my husband extremely well and everything that was asked of them for the care of my husband was done. On a sad day we all ended with smiles on our faces due to all the funeral team and the celebrant they recommended. Would definitely recommend using them and would like to say thank you to all the staff for their help and compassion.Amanda B. ★★★★★ Uden's provided an outstanding service to our family at a very distressing time.Nigel at the Biggin Hill office organised the funeral seamlessly and with the upmost respect. Andrew Uden was responsible on the day of the funeral and was outstanding and everything was immaculate and perfect.Natalie S. ★★★★★ Amazing Service from start to finish, my Dad passed on a Bank holiday, he was collected from the hospice on the BH, and was cared for until the funeral a month later, Everyone was so caring - A special Thank you to Spencer & Lee - Highly recommend Uden’s.Gareth H. ★★★★★ W. Uden & Sons were incredible! They planned everything perfectly and communicated very well. On the day of the funeral, they were immaculate, perfectly on time, and very respectful. We couldn't have been happier with them. While I hope to not need their services for a long time, there is no doubt that I would use them again in a heartbeat. I highly recommend W. Uden & Sons.Barry M. ★★★★★ Uden’s were brilliant from the first meeting and arranging our mum’s funeral around limited dates available. They were very helpful, professional and every thing went smoothly. I wouldn’t have no hesitation in recommending them.Deborah H. ★★★★★ Thanks from the Howard family to Adam and Stanley from Bexleyheath Branch who arranged everything with attention to detail for our Mum/Nan on 28th May and the Bentley was a very nice touch it was a perfect send off and celebration of Lifeemma M. ★★★★★ Udens Biggin Hill looked after my Dad and could not have been more perfect. Nigel is a credit Udens and I will actually miss our regular updates on Dad and how easy he made organising our funeral. I can’t recommend them highly enough. Professional. Kind. Friendly. Understanding. Respectful. Perfect.Andrew P. ★★★★★ Andrew and his colleagues showed the utmost respect and professionalism throughout the difficult period leadingup to dad's funeral. On the day they took care of everything so we could concentrate on givng dad the send off he deserved. Highly recommended.Paul B. ★★★★★ after losing our mum we asked Udens to look after us through this difficult process and once again they didn't let us down, Allan, Andrew and Jack in particular were there for our every need and carried out the service in the professional and dignified way we had previously experienced. We wouldn't hesitate to advise anyone having to use these services to trust Udens , they were just simply the best.Leanne R. ★★★★★ My experience with Udens for my Dad’s funeral in May was nothing short of exceptional. Adam was supportive and sincere right from the first point of contact. I felt very confident with them every step of the way. Adam was contactable whenever I had a query. He was understanding and sympathetic and patient with me. I really felt like Dad was in safe hands. On the day of the funeral Lee and the rest of the team did Dad proud. Professional and respectful. It made a very sad day that little bit more bearable knowing you were being looked after by such a wonderful company. Thank you once again for helping me say goodbye to my father.John W. ★★★★★ Uden's made the process of saying farewell to my dad as painless as it could be.Darrell took us under his wing, from the first meeting when he helped my sister through her sadness, until the end when he Conducted dad's farewell. He was very professional, but most of all compassionate and caring.With the assistance of Adam and also Phil (the Celebrant), my dad was given the best send off anyone could wish for.I would thoroughly recommend anyone going through the same sad time to use Uden's to take care of your loved one.Thank-you Uden's, from all the family.susan C. ★★★★★ Excellent service from W. Udens, Bexleyheath, for my dad's funeral last Friday. I cannot rate them high enough for their professionalism, understanding, patience and aftercare. I totally appreciate now why they have been in the business for so long and would highly recommend them should you find yourself in position of having to arrange a funeral. Udens took all the stress away from what was going to be a very hard day for my family. Top notch guys, although, and I'm sure they'd understand, I don't hope to be back too soon!Julie F. ★★★★★ You really could not do any better than choosing Uden & Sons to celebrate the life of and take care of your loved one. The whole team at West Wickham was absolutely brilliant from start to finish (and I am sure there are many more people behind the scenes). The planning was meticulous, nothing was too much trouble and Charlie walked the fine line between respect and familiarity perfectly.On the day, the whole event was flawless, and they instilled a confidence in us that meant we were free to mourn our Mum rather than worry about the finer details. Callum and Ray were amazing; respectful, organised, friendly and professional. The attention to detail in the whole process really made the difference. We used another company from the same area last year and the difference between the two was night and day. Thank you Charlie and your team - you are all a credit to your profession.Theresa E. ★★★★★ Absolutely first class service. Udens managed Dad’s funeral arrangements with thought, sensitivity and care. They were highly professional and my family and I felt we could totally rely on them to guide and support us at a time when we were really struggling. Highly recommend this local family business…Debbie E. ★★★★★ Gareth and the team were very supportive and kind to us when we were arranging my husbands funeral. Nothing was too much trouble and they kept us informed of everything.We as a family would highly recommend them.Thankyou for your kindnessDebbie Ellis &familyAgnes N. ★★★★★ I was treated with respect, staff listened keenly to what I had to say. All the much needed information to help expedite preparations were meticulously given. Important contact details were given. Where I had missed something, staff either sent an email or phone contacted me to draw my attention to what had been missed and for that I am truly grateful. All in all a Gold star service from beginning to end. Thank you Udens at Southwark. Thank you very much.paul F. ★★★★★ What a really professional experience, caring and always there when you had any questions, the whole ream at Udens Camberwell were amazing, thank you Andrew.Karen B. ★★★★★ Udens provided an exceptional service from the moment of the first call to the funeral of our dear mum. So very respectful and caring and even calling to see how we were. It made a difficult time more bearable knowing someone was taking charge. Special credit to Adam (Bexleyheath branch)Sonia C. ★★★★★ Following the death of my sister I called upon W. Uden & Sons, whom I found in the What Happens Next Steps Booklet. We found the funeral directors to be so helpful to us through a very challenging time. They were the first time we’d used these Funeral Directors so I was a bit anxious. However, they were professional throughout, talking to us respectfully and calmly in regards to what they offer in their service. Both directors we were involved with were patient yet meticulous. On the day itself, the funeral director was very thoughtful to what was a sad occasion taking us to the funeral service. He made sure that the service ran accordingly for the burial. The dignity was second to none during the casket handling and from start to finish the support was excellent. We couldn’t fault their diligence and understanding in such sensitive circumstances. Thank you.Michael G. ★★★★★ I can’t thank Uden Funeral Directors enough for the care, compassion, and professionalism they showed while arranging my mother’s funeral. From the very first conversation, they made an incredibly difficult time much easier to bear. Every detail was handled with such thoughtfulness, and they truly listened to what we wanted.The service was beautiful — a true and fitting send-off for my mum. Everything ran smoothly, and the team showed such warmth and respect throughout. It meant the world to our family to see her honoured in such a dignified way.I’m so grateful to everyone at Uden’s for helping us say goodbye with love and grace. Highly recommended.Claire S. ★★★★★ The care and compassion you show to the families is amazing. You go above and beyond, you certainly did for my Dad. You looked after us through the whole process with such care, including Dad, which gives us peace.Thank you again for all that you did.As a family we are grateful for your service.The Seccombe Family.Meg P. ★★★★★ We used Udens for my nan’s funeral and I can honestly say they were exceptional from beginning to end. The whole team were kind, compassionate, and incredibly professional – nothing was too much trouble, and they made such a difficult day feel that bit more manageable.The attention to detail was beautiful – from wearing ties in my nan’s favourite colour to creating a thoughtful little posy of flowers for us. The funeral bearers carried out their roles with such dignity and care, treating my nan with the utmost respect, which meant so much to us as a family.A heartfelt thank you to Stanley, who supported us every step of the way with patience, empathy and genuine warmth. You truly helped make my nan’s send-off so special, and we’ll always be grateful.Savannah B. ★★★★★ Dear Spencer,I just had to write this review to thank you for looking after my husband John and looking after all of us at his funeral. Also in finding Sarah Sweeney who you chose and was the perfect person for our family.You are so professional, so helpful, nothing was to much trouble and you showed so much kindness that we will never forget. You are truly worth your weight in gold. Uden’s are lucky to have you.Sending much love and respect to you Spencer,From Wendy, Deborah, Summer, Savannah, Frankie and Azaria x (The Burgess Family)David C. ★★★★★ Really pleased I chose W.Uden to oversee my late Aunt’s funeral arrangements. The whole process was dealt with professionally, efficiently and with real care from start to finish. Darrell and the team provided a first class service, and I would certainly recommend them to anyone looking to give their loved ones a send off they deserve. I would also like to mention the lovely tribute Matthew provided on the day of the service, which really touched the family. All round quality experience, at a difficult time, that I am truly grateful for. Best wishes for the future.D S ★★★★★ I just wanted to say that I’m very grateful for all at Udens who made the whole process run so smoothly. On the day Dean put me at ease and I was very pleased and impressed with how everything was handled.With thanks from myself and the family.Gillian S ★★★★★ Matthew, A huge thank you to all the team for conducting Colin’s last journey. Everyone was so professional and respectful it was a so comforting to us all on how it all went. Thank you all once again from all the family; you were amazingTory M. ★★★★★ Thank you to everyone at Uden who cared for us and our brother Tim. They looked after us from beginning to end and we could not fault the service - unlike another local funeral business who we walked away from.Would definitely recommend them, Spencer and Stanley went out of their way to ensure a lovely funeral last week.Lee M. ★★★★★ We have recently used W. Uden & Sons Biggin Hill branch for our close friends funeral. From start to finish Nigel at the Biggin Hill branch has been very understanding, helpful and attentive dealing with all the arrangements. Everything was handled extremely professionally from the initial preparations, visiting our friend in the chapel of rest, to the finer details of the service.The funeral was lead by Jack, our driver was Bailey, both were extremely helpful on the day and we felt safe in their hands. We choose the Bentley package, the cars were impeccable, the team extremely professional, the whole funeral was conducted to a high standard with excellent attention to detail. I would use Uden’s again without hesitation.Anne J. ★★★★★ Thank you so much for the care, respect and professionalism you gave to the organisation of my mum’s funeral. Nothing was too much trouble, the service you gave us was exemplary and everyone who attended commented on how exceptional your team were.Karen H. ★★★★★ First class service couldn’t fault anything it was perfect and all done with the maximum care - they make you feel as though nothing is too much trouble and that they completely understand.Loukas ★★★★★ We are incredibly grateful to Adam, Stan and team at W. Uden & Sons for doing such an incredible job of looking after our dad from the moment they collected him from the hospice until we buried him at his final resting place.The team were compassionate, kind and caring to our whole family during an incredibly difficult time and, most importantly, ensured our dads final journey went without any hiccups.We cannot thank you enough!Krystyna M. ★★★★★ My husband died this year after a long struggle with heart valve disease. Like many of you who might read this review, I was not ready yet to say good-bye, although I knew this moment was coming sooner rather than later. I did not want to have to deal with the funeral of my husband of 50 years, it was the part of the process I dreaded. I chose Udens mainly because of their reviews and I am so glad I did. From the first phone call to Allan, I knew I had made the right choice. I met Kate Georgiev for that first meeting to discuss arrangements. What a lovely, understanding and compassionate lady. She chose the celebrant for me, Phil Painter. He helped me with the planning of the funeral service. So many people spoke about how lovely and personal that was, reflecting my husband’s life. Andrew Uden and his team guided us through the “funeral” day. I cannot recommend them enough, if you are having to go through what I did a few months ago. They will understand how you feel, help you, be kind and sympathetic and much more. I cannot thank them enough.Claire W. ★★★★★ At such a difficult time, Udens in Petts Wood helped us every step of the way, taking superb care of my beloved husband with care and compassion. Nothing was too much trouble, they dealt with everything in a professional and compassionate way, ensuring the day went smoothly and as a family we felt supported and looked after. Allan and Andrew were both respectful and dignified and helped to give Chris a lovely send off. I can highly recommend Udens in Petts WoodPeter I. ★★★★★ I would like to thank Spencer and the team at W. Uden & Sons for their kind and compassionate arrangements and treatment of my mums funeral service. This can be an incredibly stressful time and they respectfully stepped in at times and made the process as simple as possible. We were very lucky and I wouldn't hesitate to recommend this firm.B S. ★★★★★ Professional but kind . Udens helped with every aspect of the funeral; all requests were dealt with sensitively. We felt we were in safe hands at a sad and difficult time. Very grateful.Julie B. ★★★★★ Thank you all very much for all the support you have given us from the first day to Monday. As soon as the boys turned up the stress and worry of the day was taken away and we could just think about Brian.The boys were impeccable and all shoes were polished and clean Dad would have been pleased.Everyone commented on what a perfect send off it was and that was mostly down to the professionalism of you and your teamThank you from the bottom of our hearts.Patrick O. ★★★★★ Uden & Sons Family Funeral Director's lived up.to their name by treating our Late brother's remain with dignity. Their calm approach and painstaking guidance made the preparations for the burial ceremony and the stress that comes with it more reasonable to manage 😀 As a family, we would not hesitate to recommend their services to others at their times of need.Richard R. ★★★★★ From the very first contact we were extremely impressed, and grateful, for the maticulous care and attention shown at a very difficult time for the family. We felt extremely well supported and everything was made easy and handled in such a sensitive way. We could not recommend anyone more highly.Stephen D. ★★★★★ The support, guidance and compassion Adam and all at Uden's showed us from the moment we met till after Dad's funeral will never be forgotten. Words can not thank you all enough.Billy H. ★★★★★ My family and I would like to thank all of the team at Udens for the funeral of our much loved brother and uncle Barry. The whole team were so professional from the very beginning and comforted our family exceptionally. A special mention goes out to Charlie who went above and beyond to accommodate us and was very understanding throughout the process and also to Darrell who conducted the funeral with great professionalism and care which made the day so special to us. We would highly recommend Udens to anyone and everyone. We would also like to thank Jo Bamford, the celebrant, who was fantastic and made the day truly special. Thanks to all involved.The Hayhoe'sstephen R. ★★★★★ What an amazing funeral directors that were so professional and caring! The dignity, respect and attention to detail was outstanding. My dad’s funeral was so special because of this. Charlie was so helpful at West Wickham and Stan on the day did us all proud. Thanks so much all for everything.Sarah and family xxxxSandy W. ★★★★★ To arrange a funeral can be a very daunting process. I decided to choose Udens, Bexleyheath for my Mum. What was such a difficult time for myself & family, Adam made it a lot easier for me to cope with. He was so helpful and understanding and explained everything from the beginning to the end. He arranged for Roy the Celebrant to conduct the service and Roy did so with so much compassion it was as though he knew my Mum. Roy even added a special touch by wearing my Mums clan of tartan as his tie. The flowers were beautiful too. Everyone who took part looked very presentable and the cars were gleaming. It was a well organised funeral and ran smoothly. My Mum would have been so proud for such a lovely farewell for which she deserved. So a huge THANK YOU goes to Adam, Stanley, Roy, Tiffany and all the other members at Udens who helped make it such a memorable day. Would highly recommend.Janet F. ★★★★★ I cannot express my eternal gratitude enough for Uden’s funeral services. They were poised, elegant, professional and most respectful in every aspect of my son Danny’s funeral. From first arranging the funeral and covering my exact wishes for my son. At every turn they made sure I was happy with everything, nothing was too much trouble for them. On the day itself lots of people commented on the poise, professionalism of all staff involved and their compassion, how smartly presented they were and how well they conducted the whole ceremony. I hope I don’t need to use them again, in a nice way, but I will only use Uden’s as I know I will be guaranteed a superb service. Again thank you Uden’s you did my son proud.Chantel E. ★★★★★ I could not have asked for better care and support from the moment my father passed away.Kate supported me every step of the way.Abundance of kindness and empathy.I don't think I would have got through this without all Kate has done for me.I would also like to say how grateful I am to Steve and the team on the day my father was layed to rest. Professional and kind just absolutely the best. The whole family has nothing but gratitude.Thank you Uden & SonsH B ★★★★★ I can't praise Udens, Bexleyheath high enough for their care, expertise, advice and help they provided for my father's funeral. I have never used them before, but I would definitely recommend them and will use them again in the future. I can't thank Adam enough for his care and patience in answering my questions both at Udens itself and over the phone. Thank you again for what you did for my father. Mum and myself are very grateful.Jackie M. ★★★★★ I would like to say a heartfelt thank you to Uden Funeral Directors, Eltham for the professional, supportive and compassionate service they provided to me when organising my husband's funeral. Sarah was friendly and covered everything necessary in a calm manner that helped my niece and I tremendously when we met with her to agree the details of John's funeral. Her Celebrant recommendation was spot on - thank you. On the day of the funeral Dean and his team were excellent and John's final journey was dignified and perfect.I am so pleased I entrusted John's funeral to Ben, Sarah, Dean and all the team at Eltham and always felt we were in safe hands.Jackie Y. ★★★★★ Our experience from Udens Petts Wood was professional and respectful from start to finish. They gave my mum a beautiful send off. Spencer did an amazing job, his kind and caring manner got our family through a very sad day 💔 highly recommendCarol L. ★★★★★ A perfect experience from start to finish.Warm ,Friendly, and professional.All of the staff made me feel that I chosenThe right Funeral company to look after my husband David on his final Journey.Thank you Udens.baby baby B. ★★★★★ We recently entrusted W. Uden & Sons, with the arrangements for our mother’s funeral, and I cannot thank them enough for the exceptional service they provided. From start to finish, the team was professional, compassionate, and deeply respectful, guiding us through each step with clarity and kindness.They were consistently informative and communicative, ensuring we understood all the options available and were fully supported throughout. Nothing ever felt rushed or impersonal — they truly took the time to listen and accommodate our wishes.One particularly meaningful gesture was allowing my niece and nephew to travel atop the carriage, alongside the carriage driver, during the procession. This incredibly special moment brought great comfort to them and to all of us — a memory they will always treasure.Their thoughtfulness, flexibility, and attention to detail meant so much during such a difficult time. We are incredibly grateful for their care and support, and wouldn’t hesitate to recommend their services to anyone in need of a team who are not only highly professional but also genuinely kind and empathetic.Andrew F. ★★★★★ Highly recommended. Adam (at Bexleyheath) could not be any more helpful and understanding in making the necessary arrangements. Nicola and Darrell were extremely professional and supportive, making the day of the funeral a memorable one. Thank you to the Uden TeamCheryl D. ★★★★★ I chose W Uden as they had been recommended by a friend who had recently engaged them to arrange a funeral. From my first meeting with Charlie up until the conclusion of the funeral, I found the staff helpful, informative and extremely professional. Nothing was too much trouble. Excellent communication.I would highly recommend this family business.Lou L. ★★★★★ I cannot recommend Udens enough.From the moment I first called you when my lovely Dad died at home i knew he was in the best possible hands. We felt at ease knowing you would treat him like one of your own.You treated him and us with such care and respect, you supported us through the funeral arranging and thanks to you all it was the most beautiful day.Blaise M. ★★★★★ We had a tragedy in November 2024 and used Udens at the time.Then three months later in February 2025, we had to make arrangements for yet another funeral. We had no doubt in our mind that we wanted to use Udens yet again. As expected, they did an excellent job, always meeting our requests, or making suitable suggestions where needed. I cannot recommend this company highly enough, and give them a five-star review with absolutely no hesitationAlan B. ★★★★★ Service for our Mum's funeral was excellent. The making of lovely mini floral tributes from the coffin flowers on the day for the mourners was loved by those attending.Michelle E. ★★★★★ I just wanted to take a moment to express my heartfelt gratitude for everything the team did for my mum’s funeral. From the very first conversation to the day of the service, your kindness, professionalism, and attention to detail made such a difficult time a little easier for us.The care and respect you showed towards my mum and our family did not go unnoticed, and we truly appreciate the support you provided throughout the whole process. It meant so much to us to know she was in good hands,Thank you again for all your help and compassion—it made a world of difference to us during this incredibly tough time.Karen F. ★★★★★ Absolute top quality professionals, Adam at Uden's Bexleyheath made what was a very sad time so much easier to deal with. He showed care and compassion throughout the whole planning process, and was always available for any tweaks needed, nothing was too much trouble, which made dad's final goodbye exactly as we wanted.On the day Spencer was very attentive, and with his team made sure all went well. Our Celebrant Nicola delivered such a lovely tribute to dad and captured the humour of him and personal qualities.I can 100% recommend Uden’s, from start to finish their service was outstanding. Thank you all so much.Sue ★★★★★ Spencer and the team at Uden's in Sidcup did a fantastic job in helping us with the arrangements for our Mother's funeral. Nothing was too much trouble and they were kind, professional and so helpful throughout the process.Susie W. ★★★★★ Whilst this is a service you would wish not to have to recommend, I certainly wouldn't hesitate to recommend W. Uden, West Wickham. They offered a highly professional service but with the human touch that is so needed during such a difficult time. Communication throughout was exceptional.Alyson W. ★★★★★ Great care was given from the start of the process to the end. My husbands funeral was wonderful. Very professional yet friendly and compassionate. Spencer took great care of myself and our daughter and guided us through the arrangement process. I even felt compelled to contact them a few days after the funeral to express how grateful I was to them. This company was recommended to me and now I shall recommend them. I can not thank them enough, I really can't.Rachael Ward.Zoe F. ★★★★★ I have nothing but good things to say about Udens. Nigel helped guide us through what can only be described as a very difficult time. We were treated with empathy and professionalism throughout the process.My Dad got the funeral he deserved and was given the upmost respect and reverence.I can't recommend Udens highly enough!Thank you so much!Jim T. ★★★★★ Professional and courteous in everything they do, from the initial meetings through to the actual service on the day. Everything is managed to a very high standard and I would recommend without hesitation.John P. ★★★★★ A huge thank you to all at Udens for the most perfect day yesterday. We said our final goodbyes to my mum and they were spectacular in every way. A personal thank you to charlie who initiated everything for us and organised the day to perfection. The cars arrived and Stanley was just superb an absolute gentleman and you can see he really cares about our day and couldn’t do no more! A special mention to Jo Bamford our celebrant. This is the third funeral she has taken for our family and yet again her kindness, her compassion and genuine care for all involved is why would only ever recommend and use her. Simply beautiful.Sophie S. ★★★★★ Outstanding service from Udens. We have used Udens twice and both times, they provided an excellent service. We used the Biggin Hill branch and Nigel was incredibly supportive, professional and kind. Can’t recommend Udens enough.Rakesh L. ★★★★★ Through really difficult times Udens were a god send … I was thinking of 2 funeral directors to take care of my late beloved mother in her final days with us ! The instant i walked in it felt ‘right’.Charlie thankyou so much for all you did. Nothing was ‘too far ‘ or not dooable .. complicated by my mother’s culture and religion pre funeral days. They picked mum up rapidly which gave me great comfort. Listened to everything I said and needed … delivered everything I could ask for.The day of the funeral day was also so slick and executed to perfection. The drivers worked with dignity and respect and showed immense professionalism … so well presented and my mum would have been proud of them. The Bentley package was the least I could do for my mum and her love of posh cars. These are stunning and again I could feel her smiling …Sadly in life this may not be my last one to arrange and I will not hesitate to walk through the doors again if the need arises. Even if it’s my own !Carol ★★★★★ Outstanding! Couldn't recommend Udens more!We changed funeral directors at the last minute because we didn't like the lax attitude of Dignity who we were originally going to go with - best decision we could ever have made.We were happy to leave our loved one in their hands. He was treated with dignity and respect, which I doubt would have been the case with the last lot.Always helpful friendly and professional, they took care of everything, ensuring the day went as we wanted it, even stepped in when needed. Always going above and beyond and exceeding our expectations.Our loved one got the send off he deserved thanks to Uden. Cant thank them enough! What an amazing team. Thank you for everything ❤Jane J. ★★★★★ Udens kindness, care and compassion when looking after our Mum at such a distressing time was invaluable. As a family we felt cared for and supported with nothing being too much trouble. Alan was there to guide us throughout and has continued to offer support and advice since. The respect and dignity shown by the funeral conductor and the pall bearers during Mums funeral was exceptional. Udens Petts Wood should be very proud of the service they provided for us and we can’t recommend them highly enough.Cate 1. ★★★★★ Highly recommend W.Udens who recently handled my Downs Syndrome aunt's funeral and went above and beyond to help us ensure her funeral was a celebration of her long and happy life and her love of Disney. The funeral directors wore pink or blue ties and were happy to help us display Wendy's beloved Cinderella and Snow White dresses beside her coffin. We also wanted all her flowers around her coffin and they accommodated this too. They were kind, considerate and helpful throughout the planning process and on the day.Catherine T. ★★★★★ At a absolutely awful time I could not have been taken better care of by Nick and all the staff at Udens in Pettswood.Nick walked me through what I needed to do with kindness and empathy and nothing was to much trouble.I cannot Thank them enough.Anita D ★★★★★ Uden's were very professional, responsive and easy to deal with. Andrew Uden was especially helpful on the day, all was well organized, ran to time and everyone said what a lovely serviceJim M. ★★★★★ There are many Funeral directors in South East London but none are even close to Udens. On mums passing, Andrew quickly arranged for mum to be collected, lee and Adam showed so much respect and compassion for my family, it will never be forgotten.Charlie took care of everything, taking the pressure off me, when arranging the funeral.The Funeral was led by Lee, so many people, at the funeral, commented on how smart he looked and how professionally he conducted the funeral. Lee even made 3 posies for my brother, sister and me, such a lovely touch.Thank you to everyone in Udens, including the bearers, who made the entire process so special.- Simply SuperbJason A. ★★★★★ Great service, Adam was a pleasure and was a helping hand from start to finish.All staff done an amazing job on the day were such a helping hand and made the day run as smoothly as possible.Thank you.E H ★★★★★ My family & I have used Uden’s twice for our loved one’s funeral. Each time they have been very helpful, understanding & patient. Adam at the Bexleyheath branch arranged the most recent funeral for us - he was very knowledgeable and compassionate, from our first initial meeting and throughout the whole process.The funeral went seamless, and we are very thankful to the staff on the day who enabled this, as well as Matthew who delivered the service for us. They took the anxieties out of our hands, which let us celebrate the life of our loved one with minimal stress.Uden’s have managed to prove themselves twice to myself & my family and we would in no way hesitate to use them again.Thank you Uden’s for making an already very difficult time less stressful.Emma A. ★★★★★ Charlie, Stan & The Uden team, were supportive, compassionate, and seamless on the planning as well as funeral day for my late father. Its a really difficult thing to select a funeral directors, but they were transparent, understanding, knowledgeable. I wouldn't hesitate in recommending them to someone else. They didn't miss a beat. Everything was planned and carried out our wishes with compassion, care, dignity and poise. I cant highly enough recommend Charlie, Stan and the rest of the Uden team. We are forever grateful for the care we received during our most difficult time. Thank you again.Tim L. ★★★★★ Thank you to the whole team at Udens Sidcup who carried out my father’s funeral yesterday. There compassion , detail and the whole experience made it an easier day for us with nothing being to much of an ask for them.Thank youSkye C. ★★★★★ I cannot praise W. Uden & Sons at bexleyheath highly enough for the beautiful funeral they arranged for our mum Ellen.The lovely Adam who helped arrange everything, was so compassionate, caring and professional. He was always there to answer any questions we had and to give support, especially when visiting mum in the Chapel of Rest. On the day of the funeral we were looked after by Jack and his team, who were amazing, again showing such respect and professionalism, and took such good care of us, even making keepsake posies from mums wreath, which was such a lovely touch.A special thank you also to Nicola our celebrant who delivered a lovely service, she captured mum’s character and zest for life beautifully.Family and friends commented on how impeccable and professional Uden’s were, so thank you so so much from all our family for giving mum the beautiful send off she deserved. xxJohn H. ★★★★★ We used Uden & Sons for my mother-in-law's funeral in Chislehurst earlier this month.The service that we received was exceptional.Sara W. ★★★★★ We’ve sadly had to organise two funerals in the last year. On both occasions, the service we received from Sarah and her colleagues was kind, reassuring, respectful and professional. I’d wholeheartedly recommend them.Jeannine N. ★★★★★ The Uden team were absolutely amazing. Their service can only be described as professional, respectful, friendly and genuine.Darrell, the team lead on the day, was first class.From every member of the family (24 in the limos) we thank you for your kindness and highly recommend your services.Catherine G. ★★★★★ Udens provide a traditional, trustworthy and caring service - exactly what we wanted for my mother's funeralLinda E. ★★★★★ In difficult times it’s so reassuring to have thoughtful and professional help and guidance. We have that with Udens . Thank you for taking great care of our Mother especially Adam our arranger and Jack the Conductor at Mums Funeral .We could not have wished for more caring support after the loss of our very dear Mum .Josie R. ★★★★★ From our first meeting with Adam we felt we were in safe hands.For such a sad occasion the staff were so dignified and respectfulRobin B. ★★★★★ A most professional service from start to finish. I was treated with the utmost respect and compassion. Help was always on hand when I needed it. The appointed Celebrant was very supportive and helped to make the Service memorable in a pleasant way.John W ★★★★★ We entrusted W. Uden & Sons to lay my mum, Alice, to rest towards the end of February after she sadly passed away suddenly following a short stay in hospital. From the moment they brought my mum into their care while the funeral arrangements were being made, they were incredibly supportive accommodating our requests, answering any questions we had, and offering valuable guidance on best practices. Given the circumstances, we couldn’t have asked for anything better.We have used W. Uden & Sons' services a few times in the past, and their unwavering professionalism, compassion, and patience have always stood out. A special thanks to Ben and Stanley, who also conducted my mum's service, for everything they did for us. I honestly cannot recommend their services highly enough.Anna D. ★★★★★ The service and consideration of the Uden team was greatly appreciated. Professional, good communication and understanding.Fay H. ★★★★★ So glad W. Uden & Sons have come to Bromley! The service was impeccable, the cars looked stunning, and the team was kind, respectful, and professional throughout. A truly first-class experience!Peter T. ★★★★★ At a most difficult time in the lives of myself, son and daughter the professional approach was a great support.James B. ★★★★★ I cannot recommend W. Uden & Sons highly enough. From start to finish, their professionalism, care, and attention to detail were second to none. Kate was absolutely wonderful—compassionate, understanding, and incredibly supportive throughout the entire process. She made everything so much easier during such a difficult time, ensuring every detail was just as we wanted.The service on the day was flawless. The team was impeccably presented and the beautiful cars added a real sense of dignity to the occasion. Every aspect was handled with the utmost respect and professionalism, giving us complete confidence that our loved one was in the best possible hands.It’s fantastic to see Uden’s in Beckenham—they truly bring a level of service and care that is second to none. Thank you for everything.— JamesTom ★★★★★ Exceptional Service with a Personal TouchMatthew and his excellent team have consistently provided outstanding service over the years. Their professionalism, attention to detail, and personal approach make a difficult time much easier to navigate. They take great pride in their appearance and the way they conduct themselves, ensuring everything is handled with dignity and care.When comparing prices with other funeral directors in the area, we found their service to be far superior while remaining competitively priced. The annual remembrance carol concert is also a truly thoughtful and touching event, reflecting their commitment to the families they serve.I cannot recommend them highly enough for their unwavering quality, compassion, and dedication.Charlie L. ★★★★★ As sad as the occasion was Uden and sons were wonderful. I cannot praise them enough. My Family will be eternally grateful for their support and kindness on a difficult day. Many many thanks.Tom C. ★★★★★ Shortly after my father was discharged from hospital under the palliative care team, I phoned W. Uden & Sons and spoke at length to Charlie Uden, about the steps my family would need to take when we lost my dear dad.From the moment I first spoke to Charlie, through to when me and my family said goodbye to the team who oversaw my dad’s funeral, we couldn’t have been any happier with the service they provided to us.Not only did they treat my dad’s body with the utmost respect and dignity when they came to collect him, but their communication throughout what was one of the hardest times of our lives, was first class.We followed Charlie’s recommendation in respect of his choice of florist and printers (for the Order of Service) and were delighted with both.My family and I are so very grateful to Charlie and the rest of the team at W. Uden & Sons and would have absolutely no hesitation in using their services again.Lucy R. ★★★★★ Beautiful, kind and caring people. We felt at ease as soon as we meet Udens. Nothing seemed too much for them and they were professional in every way. Thank you all for being so kind and caring when we as a family needed it.Jacky W. ★★★★★ The service we got from W.Uden was absolutely fantastic. The staff were great from the start to the end of the service and Roy Coleman who give the service in the church was the best. He made as all fell so comfortable he was so patience with me and that made me fell good.Opeoluwa E. ★★★★★ W.Uden gave us a listening ear and we're highly professional from the initial contact right through the end when my husband passed away. Thank you so much Jason, for being compassionate and understanding. No matter how many times we called you were always ready to listen , advise and support us. Thanks also to Callum and the team on the funeral day. Your service deserves more than 5 stars. We are very grateful.Bestdaysyet ★★★★★ Today W.Uden & Sons family funeral directors did an outstanding and absolutely professional service for my family today. We could not have asked for such an excellent funeral directors to manage the funeral. The attire that the staff wore was A Class and the directing to get the service started from the beginning to the end was amazing. I would absolutely recommend for those reading this true testimony to use W.Uden & Sons to get the service your loved ones truely deserve. It is 100% worth every penny spent and I wish W.Uden and Sons every success for the future.gina ★★★★★ We went with Udens through a friends recommendation and we were very pleased with the whole process. From the start with Charlie at West Wickham , who went through all the process to us and made us feel we could contact him anytime, answered any questions we had promptly and could visit mum in the chapel whenever we wanted. On the funeral day all the undertakers were immaculately dressed, cars were immaculately clean, the undertakers were courteous, and respectful, they made the day go without any worries and took control in organising our families into the church and where to go. I would recommend them again, they were great, thank you!Alison R. ★★★★★ Thank you so much to Udens for making my dad’s final journey the best!! Staff were attentive, caring, professional from the first time I contacted them - thank you and would definitely highly recommend themkeith N. ★★★★★ My mother was buried with W.Uden, which l know she had one of her best moments of pasting with W.Uden,.. Everything was emasculated to detail,.. perfection 🥰Michael P. ★★★★★ The funeral of my wife Sharon was professionally carried out with dignity and respect by the Uden teamMathew assisted me from day one with all the arrangements and personally ensured that on the day of the funeral all the wishes of the family were met in fullI have no hesitation in recommending the services provided by UdensRichard ★★★★★ An absolutely brilliant Funeral Directors. From the very start they showed a very caring approach. We had many questions along the way, which they dealt with quickly. And then on the day provide a respectful and excellent service .... even when we asked them to take an unexpected detour to my father's childhood home (where they stopped and laid a white rose)... By doing such a great job, Uden helped relieve a great deal of stress at a difficult time for us - thank you.london C. ★★★★★ From start to finish, Uddens were kind, caring, understanding and very professional, nothing was to much trouble for them, it was a very hard emotional time for me losing my soul mate, and they were so helpful and kind and always there to help and support me, I honestly 100% recommend them and guarantee their service. Sincere thank you, Denice, Ben, ,Lee and all the staff at ElthamMelanie L. ★★★★★ I wish I could add more stars. I can only add 5. Uden’s in Southampton Way were so kind and supportive at such a difficult time for us; they made everything feel easier. They were attentive, respectful and listened to our ideas and supported us in creating a celebration of a wonderful life for my Dad. I couldn’t list one person above any others, because everyone was exceptional in the care they took with us; from the drivers, the organisers on the day, the amazing celebrant and everyone beforehand. They made us feel safe and secure throughout and I cannot recommend them highly enough.Simon K. ★★★★★ Kind and professional service from the first meeting with Charlie to discuss the arrangements for Mum's funeral to the day itself.Matilda E. ★★★★★ Funerals are always a sad and challenging time. I had a choice between Udens and another funeral director. I had known of family friends who had used Udens so decided to proceed with using their services. Udens were amazing. We used the Bexleyheath branch. Adam was patient, compassionate and very understanding. He was quick to respond to emails and given my busy family circumstances was able to work around me not being able to come into branch. On the day itself , the team arrived in a timely manner , they were professionally dressed, empathetic and very lovely. Jack and Mike who were involved in driving our cars were brilliant and although I did not get the names of the other drivers they were lovely too. The co-ordination within the church service and at the graveside were perfect. Even though, it was a sad time Udens made it simple and much easier. They were incredibly responsive and everything they said they would do in the package did come to fruition. Thank you very much Matilda and Tobi Esan.Domii B. ★★★★★ We are extremely grateful to Adam for all his guidance and advance from day one. He was very patient and did his best to understand our personal circumstances. The Funeral Service for my Dad was arranged with great attention to details. All Udens team involved on the day showed the highest level of professionalism and compassion to us. The family and friends who attended the Funeral asked for the details for future recommendations. In all our sadness saying goodbye to my Dad and my mum's husband - it was incredibly important to receive so much care and support. I would 100% recommend Udens services.L p ★★★★★ Many thanks to Lee (Jackson) who arranged and conducted Dad’s funeral, 07/02/25. From the initial home visit to the day itself all went well. He put us totally at ease and nothing was too much trouble. He made what was a difficult day a little easier. Also thanks to his team and those I spoke to at the Sidcup office. Would recommend and use your services again, hopefully not too soon.jackie P. ★★★★★ From the moment we called on a Saturday, out of hours, we knew we had made the right decision to have chosen Uden & Sons for Mum's funeral arrangements. Their professionalism, understanding, kindness and guidance throughout the somewhat difficult process at times was so much appreciated. Everyone we encountered were so respectful and helpful, especially Charlie and the three "Lees" on the actual day. We would highly and thoroughly recommend Uden & Sons at West Wickham and thank you again for all your assistance in ensuring that Mum was treated with dignity and respect on her final journey.Jo W. ★★★★★ W.Uden & Sons were recommended to us by our Dad's care home and we would most definitely extend that recommendation. They are a family company that achieve the perfect balance between being professional, respectful and kind. We are very grateful to them for the service they provided. They went the extra mile to accommodate our dad's and our wishes. At a very difficult time it was reassuring to know that our Dad and us were being well looked after by them. Thank you to Charlie and all at W.Uden & Sons.Michelle R. ★★★★★ Very good service from udens from start to final buriel day couldn't ask for better send off for my mum .Loretta C. ★★★★★ Thank you to Alan and everyone at Udens for the organisation of my mother's funeral. We lost her just before Christmas. Udens was the first funeral directors where someone answered a phone over the Festive Season, that was a relief in itself, to speak with a member of the team.We had some specific requests that were met with compassion and kindness, and everything was so well organised - bringing her home to the house the evening before - then the day of her funeral. Thank you again for your professionalism, care and compassion.Amy R. ★★★★★ We used Uden & Sons in May 2024 for our Mum’s unexpected death, when we first met Stan who walked us through the entire process with compassion and warmth. He also led our Mum’s funeral on the day and Sarah, their photographer, came to take photos so that our father, who was terminally ill and unable to be at the funeral, could be a part of it. When our father died just nine months later, there was no doubt in our minds that we would use Uden again and we did so this January 2025, requesting Stan and Sarah again, both of whom were there and made the loss so much more bearable. Every member of staff there manages to express genuine warmth without compromising professionalism and that is something that can be hard to combine. We had the Bentley package both times and the cars were absolutely immaculate. They are a family business and they made us feel like a part of theirs, which was immeasurable at a time when we were losing our own. Thank you so much Stan, Sarah, Sarah, Ben, Jay and all at Uden & Sons for supporting us. You do a hard thing, wonderfully.Monica B. ★★★★★ We recently had the unfortunate need to arrange a funeral, and we chose W. Uden & Son's Family Funeral Directors. From start to finish, Nigel and his colleagues' professionalism was evident in every interaction. They were compassionate, attentive, and incredibly supportive during such a difficult time. Nigel handled all the arrangements with great care and respect, ensuring that everything went smoothly. Nigel's attention to detail and dedication to providing a dignified service was truly commendable. We are deeply grateful for their exceptional service and would highly recommend W. Uden & Sons Family Funeral Directors to anyone in need of their services.Elisabeth W. ★★★★★ Sadly, this is the third time we have had to use Udens. Their professionalism, compassion and support are extraordinary. Our most sincere thanks to everyone for making my sister's funeral so perfect. They make a most difficult time much easier to deal with.Christine M. ★★★★★ Well done to Lee and the team working with me at the very unique funeral we did yesterday at The Beaverwood. An unusual location for a ceremony with some challenges along the way, but everyone worked together to make it perfect and it was. 🎩Thank youChristine Mabbott 🧡Independent CelebrantMarian B. ★★★★★ Mum chose Udens of Petts Wood for our father’s funeral in 2016, so we had no hesitation in selecting them when mum passed away in December.From the first phone call I made to them at 11pm, Allan and his team were kind, considerate, professional and efficient.The process was explained clearly in a respectful and supportive manner which was helpful in reducing a lot of worry.Jack and his team, together with Julie the celebrant, looked after us so well on the day and the funeral went very smoothly, with many people saying what a lovely service it was.We highly recommend W Uden & Sons of Petts Wood and thank them for the support they gave us and the respect and dignity they showed Mum.Marian & JoAntoinette W. ★★★★★ Thank you for making this difficult time a lot easier. Everyone at Uden was so professional and kind. Best regards from Geraldine Reillys familyTerry O. ★★★★★ I cannot express more thanks regarding the service Udens Camberwell provided to my family, looking after our Mum.From the initial communication through to the final service the process was seamless.I was treated sympathetically, and with the professionalism the situation deserves.Our main contact Darrly, conductor Lee, and celebrant Matthew were superb, understanding and commpassionate.What a Team to support you!!Thanks for everything.Terry O'SheaEsther L. ★★★★★ We'd like to extend our deepest gratitude to W. Uden & Sons Family Funeral Directors for the exceptional care and support they provided during the difficult time of organising our Dads funeral.Their communication was excellent, and they went above and beyond for me and my sisters. Their professionalism truly made a difference during this time.Tracey S. ★★★★★ We used Udens for my mum 7 years ago and were so impressed we returned to them for my dads in January 2025. We found the service exemplary. Nothing was too much trouble, we were looked after from start to finish. Highly recommendedDanny D. ★★★★★ Udens provided a thoroughly professional and dignified service for my sister-in-law's funeral. From my first meeting with Spencer to make the arrangements to the point where we dropped of for our funeral reception by Dean and his excellent team, the whole experience was impeccable. Thank youJacquie H. ★★★★★ I had my husband’s funeral a few days ago and I am extremely happy with the service Uden provided. They were understanding, empathetic, patient and extremely professional with everything. I cannot fault them in any way.Thank you Udens for making it possible for my husband Patrick to have a beautiful send off. To Stanley and the other men who made sure the service went well , I want to let you know that the service was perfect and it was exactly what Patrick would have wanted so thank you so much ❤️Deborah H. ★★★★★ From the very first communication with Lee, I felt confident that my husband was going to be looked after. From start to finish, they were caring, empathetic, understanding and always professional. We were kept up to speed with anything that was required of us and anything we were unsure about, we only had to ask, nothing was too much trouble. On the day of the funeral, both the vehicles and the attending staff were immaculate and their manners were impeccable. All staff were super respectful of us as a family and of our loved one. We cannot thank you enough for the care that you took and the respect that you gave us all. Thank you so much xxGraham J. ★★★★★ I cannot fault any single part of the service that W.Udens provide ,the professionalism alone is first class the care and attention to detail is truly amazing ,i would like to add that Lee and Adam went above and beyond in my opinion and made my fathers last ride perfect .Thankyou from all of us .Graham W. ★★★★★ Having used W. Uden & Sons Sidcup for our Mum's funeral I can not praise them highly enough and they are worthy of 5 stars. Every member of the Uden team have been exceptional, from the first out of hours contact with Jack, the care in the handling of Mum on collection from home, and transfer to the Chapel in Sidcup, she was treated with such care, respect and dedication by the team.We would like to thank everyone at Sidcup including Jason, everyone on the day of the funeral, the drivers and pall-bearers who treated Mum so carefully and respectively.But I want to give a special thanks to Spencer who we mainly dealt with, he was so caring of both Mum and us as a family, he was professional, so supportive, kind and respectful with nothing being too much trouble. It was also Spencer who recommended Joanne who was our celebrant who officiated at Mums Funeral with a loving and personal service.We had a perfect day looked after by Spencer and his team, everyone was smartly dressed, the cars gleaming and everyone respected our Mum throught out.I would 100% recommend W. Uden & Sons and if Sidcup sets the standard, then no one would be disappointed with their service.Anne M. ★★★★★ Uden's managed all aspects of my father's funeral with sensitivity and made what was a difficult process more bearable.michelle F. ★★★★★ When my Mum passed away before Christmas, we faced the arduous task of arranging a funeral. We contacted Udens in Eltham and they were, from the start, absolutely wonderful. They treat Mum and all of us all with upmost respect and dignity at this extremely sad time. At no time throughout he day did we feel rushed, they ensured that the day ran so smoothly. Thank you Udens especially Ben Denice and Stanley.Sabrina W. ★★★★★ I was recommended to use Udens having never arranged a funeral before. For my dad's funeral i was instantly impressed by the professionalism from start to finish. The Camberwell office setup is peaceful, stylish with small touches that make a huge difference to enhance a calm ambience. All my communications with Nick, Gareth and Daryl were attentive, gentle and dignified as they guided me through and answered my many questions and my requests were never an issue; they took care of everything/nothing was a problem. The funeral itself was handled with utmost respect and care which I truly am thankful to Lee (the conductor) and his colleague displaying traditional salutes, what a lovely touch.  It is a truly difficult time mourning whilst having to sort formalities of a funeral that can be very overwhelming. You also want to choose a funeral directors that will look after your loved one and it was a huge point for me that i could pop in and view dad as many times in their chapel of rest (most competitors will charge extra for this). Again, it was never a problem. Udens provide exceptional service, put my mind at ease in all the arrangements and gave a great send off for dad. Thank you all.Steven A. ★★★★★ I want to express our deepest appreciation to Adam, and the entire Uden & Sons Bexleyheath team for organising our mum’s funeral. Your compassionate and professional handling of this made a significant difference during such a difficult time for us. From the initial planning stages to the actual day of the service, your team was consistently attentive, understanding, and supportive. We deeply appreciate the effort and care that went into ensuring that every detail was perfect. It meant the world to us that we could give my mum a beautiful and respectful send-off, and that was only possible thanks to your dedication and hard work. A special thank you also to the Celebrant Nicola, who helped us devise such a personal and fitting service for our mum enabling us to honour her memory in the best possible way.Lawrence J. ★★★★★ The team at Udens made an otherwise distressing situation easy and took all the stress out of the day for us.Ron B. ★★★★★ Myself and family were very satisfied with the exeptional service we received from W.Uden and Sons Funeral Directors,Everything was carried out as we requested with proffesionalism and dignityLauren W. ★★★★★ If I could give ten stars to Uden & Sons Sidcup branch, I would.Spencer and the whole Uden family were professional, supportive and nothing was too much trouble.They supported us every step of the way through a difficult time losing mum. The respect and dignity shown by Stanley who conducted on the day along with his team was outstanding.I would 100% recommend Udens to anyone else needing to arrange a funeral at a difficult time.With thanksCarol Wilkin & FamilyZheng J. ★★★★★ This supposed to be a very sad time but Uden made it much easier for us, we received the best service and a lot of caring during the whole process, cannot say more to express how grateful I am, thank you, Udens ——- LinVal S. ★★★★★ On behalf of my family and myself, I would like to extend our heartfelt thanks to Adam, Jack, Simon, and the entire W. Uden & Sons team for your compassionate handling of my mum's funeral. We were able to give her a beautiful send-off, thanks to your team's efforts.Sylvia O. ★★★★★ I cannot praise Udens Funeral Directors highly enough. We have used their Eltham branch twice before and have been so impressed with their service. Most recently- last week- my brother's. Their care , sympathy and all round professionalism was excellent. I would like to thank Matthew and his team for making a difficult time more bearable.Lynn T. ★★★★★ We can not thank W Uden & Sons Eltham branch enough. From first calling & speaking to Ben I knew we had made the right choice. Ben secured our date at the Crem & then we came in & met Sarah who was lovely & made everything super easy. We were kept informed every step of the way with Lee calling the day before to go over final arrangements. On the day we were soooo impressed with Lee, Alfie & crew, all were super respectful & so smart.We could have not asked for anything more even the flowers on the hurst were positioned perfectly. We really cannot thank Udens enough or recommend them more highly. Thanks so much for giving my mum such a perfect send off ❤️ xRuth Bettencourt S. ★★★★★ Uden in Eltham are extremely professional and provided excellent support to our family during a difficult time. They took care of all details for the day and ensured everything ran smoothly. The team are kind, show empathy and are unobtrusive.Joanna P. ★★★★★ It has been a very difficult few years for my family and we've needed to use Uden's services twice in this time. I'm so glad we have such a professional and warm-hearted service such as this in the local area. From the very first phone call, the staff at Uden's made me feel completely supported and at ease throughout the funeral planning process and on the day itself. The funeral day was incredibly smooth from start to finish and Uden's staff showed nothing but respect, calm and the will to help in any way they could; they even gave a lift to our priest, ensuring efficient travel between the church memorial and the cemetery burial. I would happily recommend them to anyone seeking funeral service. Thank you.Joe M. ★★★★★ I cannot recommend W Uden & Sons enough. The team was incredibly professional, compassionate, and attentive to every detail, making a difficult time so much easier to navigate. They handled everything with care, respect, and sensitivity - and also helped us navigate a number of complexities which came up. Thank youterry E. ★★★★★ We have been using Udens for many years .They have always done us proud from start to finish.Adam was a very kind caring person .Nothing was ever too much trouble when planning Nans funeral always at the end of the phone to answer any questions we had.The day of the funeral was a perfect send off for our Beautiful Nanny Mary.Andrew took good care of us on the day of the funeral I couldn’t recommend them more highly.Many thankCaroline 🕊️Leah V. ★★★★★ Superb service at all stages, from the initial meeting with Adam, throughout preparation, and the conduct of the funeral. All engagement was sympathetic, supportive, and dignified, undertaken with minimal fuss and great attention to detail, making difficult circumstances so much easier.Julia R. ★★★★★ We would like to thank Alan and all the staff at Udens Petts Wood for organising my husbands funeral in December. This was such a difficult time for us and they were so efficient and handled everything with sympathy, thoughtfulness and dignity.The office staff, funeral director, driver and attendants were so helpful and kind on the day. We were thankful that everything went so smoothly and had many positive comments from our friends and family.We would thoroughly recommend Udens to anyone else needing help with funeral arrangements.Julia and HelenaTessa E. ★★★★★ Maybe it's because Uden's is still a family business after 2 centuries, but the service really did feel so much more personal than any other funeral directors I have worked with. Everything was clear from the get-go; they double checked everything the day before so I could be confident all was in order, and on the day, they worked with courtesy and sensitivity in a way that felt bespoke. I can't fault them!Tracey D. ★★★★★ W.Uden & Sons were very kind, considerate and professional, they provided excellent personal individualised care for our familyIan G. ★★★★★ Everything was done with dignity and respect, and Spencer took care of us all. Family members remarked how smart and professional all the members of staff and the cars were on the day of the funeral. Grateful thanks to you all.Richard M. ★★★★★ Utmost compassion and professionalism - from the moment we got in touch, to the end of your services for us. Thank youSue S. ★★★★★ AdamOn behalf of the Dhesi family, I cannot begin to thank you enough.Throughout this difficult time, you made the process of arranging the funeral so much easier, especially with your understanding of the dynamics of the Sikh religion and culture. My head was all over the place with the number of people coming to pay their condolences, and I struggled to meet the deadlines. Yet, you reassured me not to stress and handled everything with such care and professionalism.The photographs capturing the funeral were beyond anything words can describe—we will treasure them forever.We will wholeheartedly recommend you to anyone in need of your services.Thank you so much.Chris S. ★★★★★ Fantastic service from Uden and their team during which is obviously an emotional time for your family. Thanks Denise for coordinating and recommendations of the various aspects of the funeral and Daryl who led the hearse / pallbearers on the day. Recommended.David B. ★★★★★ W. Uden & Sons are exemplary in every way - professional, respectful and kind. From my first meeting with Spencer to arrange my late Dad’s funeral, it was all carried out with sensitivity and patience. Joanne, our celebrant, who officiated Dad’s service, was excellent and most helpful. Stanley (our conductor), the drivers and the pallbearers, looked immaculate, as were the beautiful cars. The day went perfectly, I cannot thank you all enough for your truly outstanding professionalism at Sidcup.Carol Brent (daughter)Luana F. ★★★★★ Hi all,W.uden & Sons did an excellent job. During this very sad time in our lives, everyone in the company we interacted with was extremely kind and made nothing difficult for us. Thanks to their help, we were able to say goodbye to our dear dad, husband, son, and brother with the honor he deserved. We all will face this moment one day, so if you need to lay a loved one to rest, W.uden & Sons comes highly recommended.Sam R. ★★★★★ We recently entrusted W. Uden & Sons, Eltham branch, with directing our amazing dad’s funeral, and they were truly outstanding. From start to finish, they were incredibly professional, helpful, and friendly during what was such a difficult time for us.Their communication was exceptional, particularly from Denice, who was nothing short of world-class. She is the loveliest, most approachable person, and her kindness and support made navigating this process so much easier. And when Denice wasn’t available, Ben treated us with the same exceptional care and respect alongside the most comforting smile (even when we were all full of tears and emotion).On the day, Jack and the team went above and beyond, showing so much care and attention to detail. The celebrant they chose, Jo Bamford, was the perfect choice for our dad. She was absolutely incredible and captured him so beautifully; she truly was a blessing.The whole team made time for our entire family, whether it was the multiple visits to the chapel of rest or addressing any of our concerns. Nothing was ever too much trouble for them.You never expect to have to plan a funeral unless it’s inevitable, but I can say with certainty that us Carpo’s will always return to W. Uden & Sons. They are, without question, the best in the business, and we can’t thank them enough for everything they did for us.Christian S. ★★★★★ First class service from start to finish. I cannot express how much we appreciated the support and guidance we received arranging Mum's funeral. We were well looked after by Spencer who was patient, knowledgeable, kind and respectful when arranging what would happen on the day. He respected our wishes and helped us to personalise the day, ensuring we could plan the day exactly as we wanted. We were informed of all the choices and the prices were very competitive. Spencer regularly contacted us to let us know everything was in hand and dealt with all the other parties involved on the day (florist, crematorium, preacher etc), making sure everything went to plan. We also received a call the night before from Lee, who asked if we had any concerns and confirmed the plans of the next day, this really helped to put our minds at ease. Lee expertly directed the proceedings on the day and the other staff were professional, friendly and looked very smart. We had the Bentley cars so Mum could arrive in style and they were spotless. We appreciate the support and guidance that we received from W.Uden & Sons. They took care of mum, the family and everything else involved in giving Mum a lovely send off, it couldn't have gone better. I rate them 10/10 in all departments and recommend their services, especially if like me, you want to have your requests for the day to be carried out respectfully and profesionally, but without the stress of making sure everything goes to plan yourself. Many of my friends and family commented on how nice and professional the team were on the day and how posh our cars were! This is a heart felt thanks to all at W. Uden & Sons Family Funeral Directors SidcupBal D. ★★★★★ We used W. Uden & Sons for a funeral of a family member. It was an extremely difficult time but Uden & Sons really took care of us. Charlie Uden in the office in West Wickham was just so accommodating and handled everything, Denice Griffiths in Head Office who went above and beyond to help us, and Jack, Lee and Jay all in attendance on the day at the funeral were incredible. Very kind, patient and respectful and ensured the day ran as smoothly and seamlessly as possible.The entire team have been a pillar of support and strength for us. Our heartfelt thanks W. Udens & Sons for supporting us all, during the most difficult of times.Francois N. ★★★★★ We received the warmest and most courteous service from W. Uden in Eltham after the death of my beloved wife, Bronwen. Denise, who was looking after us, helped us sorting out and organise everything around the funerals. Through her we were put in contact with the nicest, most empathic and diligent celebrant, Ms Christina Carty, and the ceremony was a true celebration of Bronwen, including a nice webcam which went to the friends and family of Bronwen in Australia and New Zealand. I was truly dreading all the events around the funerals, but with the help of my children and friends, as well as Uden staff, we celebrated Bronwen life the way she would have liked.karen S. ★★★★★ This isn’t the first time we have used W.Uden&Sons and there was no doubt we would use them again for my husbands funeral.From the moment we walked in the door at their Biggin Hill office Nigel took care of us he was kind, courteous, caring and sympathetic.Everything was arranged seamlessly, and we had excellent customer service and was kept up to date from start to finish .We chose their Jaguar Package for my husbands funeral and it didn’t disappoint.Everything was taken care of, and at such a distressing time this was most welcomed. The day before we were contacted by Andrew and he told us he would be looking after us for the day of the funeral.On the day of the funeral the cars arrived and they looked immaculate. The gentleman were all dressed impeccably and wore ties in the colour of our choice, which was blue as my husband was a Chelsea fan.They took care of us all from the moment they arrived to the moment they left us. We couldn’t fault the service we received and would highly recommend W.Uden& Sons . Thank you for making such a difficult day more bearable for us all. We are truly grateful .Debbie A. ★★★★★ I can not fault the care and professionalism that was taken regarding my Mothers funeral. From the initial meeting at the funeral office to the actual day at the crematorium. Everything was made so easy and carried out to our wishes.I felt a great sense of empathy was taken throughout the journey at a difficult time.jenny W. ★★★★★ I was really pleased with the professionalism of Udens & Sons and would recommend them for this .I also feel they paid attention to detail. I would like to thank Lee especoally, who was so kind and really personalised the funeral to the family. Thank you Lee.I cant thank you enough for the little things you did e.g making up the little posy from one of the floral displays for me to keep.I would have no hesitation in recommending you all at Uden & Sons. ThanksLauren B. ★★★★★ In our toughest moment it was great to have W Udens there to support us all the way from beginning to end.Alison E ★★★★★ Thank you to Uden's for their kindness. The service they provided was 'perfect'. Nigel at the Biggin Hill branch was warm, compassionate and professional and is a real credit to the company. Jack Uden, with his colleague transferred my husband from home to the chapel with dignity. Jack also lead the funeral with his team with the same warmth, compassion and professionalism. This meant for us a real continuity of care. We cannot recommend Uden's highly enough.Keith G. ★★★★★ Superb service and respect from the first contact with Denice who made the process sympathetic and professional,. Special mention for the funeral conductor Dean Wilson. Thanks Dean you were different class and made the day so much easier.Jill H. ★★★★★ This is the second time I have used Udens of Southwark. I have always found them extremely well organised, responsive to all my questions but also sensitive and caring. They made sure the funeral went very smoothly and were very considerate to the family and also the clergy at the Church. I would definitely recommend them.M E ★★★★★ We have been so impressed by the kindness and support from Nigel, Jack and the team at Uden's Biggin Hill Office in managing our brother James funeral. From the outset their respect and sympathy has been exemplary. The transfer of James was discrete and sensitive and the cremation service was managed in the most dignified and professional manner. We do not hesitate to recommend Uden's and thank them for their care and support at such as difficult time.Paula O. ★★★★★ I can't thank you all enough for your very professional handling of Patricks funeral yesterday. I didhave some sleepless nights but I needn't have worried everything went like clockwork. I thank you for your sensitivity and empathy.Puisy L. ★★★★★ Thank you to Matthew and his team for their unwavering support during one of the most challenging times for our family. From the very beginning, Matthew took the time to explain every detail with care and was incredibly accommodating in answering all our questions. Our culture involves many specific customs and practices, but no request was ever too much. The team showed remarkable patience, especially with my mother, who tends to be quite anxious, and their kindness never wavered. The hearse was beautifully arranged, the event ran seamlessly, and we truly believe my father would have been very happy with his send off. As a family, we are profoundly grateful for the thoughtful and compassionate service provided.Marcelline R. ★★★★★ W.Uden & Sons dealt with my lovely mums cremation with warmth, compassion and professionalism. I would especially like to thank Sarah and Dean whom I met in person and who were just lovely. I would highly recommend.Lesley W. ★★★★★ When we called Udens after our Mum Jennifer had passed (she explicitly asked us to use them as, they had taken care of our Step Dad’s back in the 80’s) we were met with compassion and utmost empathy.Nothing was too much trouble.They guided us through the whole process from the very first meeting to discuss Mums wishes to make sure that everything was just right.Their kindness, respect and understanding was impeccable, they thought of nothing else on the day of Mums final journey but, to make the day a beautiful memorable one for which All of the Family are truly grateful.They especially guided Family members who wanted to be pall bearers and they were by the side of each one. Such precision by every single team member on that day.We cannot thank you enough from the bottom of our hearts 💕 and we would highly recommend them.Thank you All at Camberwell from All Of Our Family and Friends.Steve & Lesley Watsonelliott s ★★★★★ Amazing send of for my aunt. The professionalism of everyone from booking the funeral to the end was high class,couldn't have asked for anymore.Special mentions to Adam and Jay for everything they did.Thank youPeter K. ★★★★★ Thank you Udens for the professionalism & how caring towards our family they were in this difficult time.Amelia Louise Herridge I. ★★★★★ Highly professional, respectful and polite staff, who are curteous, kind and patient. The whole service from the initial contact to the day of the funeral was treated with dignity.Jabez T. ★★★★★ W. Uden’s & Sons are an unbelievably outstanding and professional funeral directors that took every ounce of care and attention when planning and delivering the funeral for my loved one. In my personal experience interacting with Adam & Spencer was flawless every step of the way was made easy and effortless especially during a difficult time. Special mention to Jay Almond from the Sidcup Branch who conducted my loved ones funeral and done an excellent job handling and executing the whole day, something I will never forget and cherish for the rest of my life. I would 100% recommend using W. Uden & Sons for any loved ones send off they are the perfect group of caring and empathetic individuals that will do right by you and your families.paul J. ★★★★★ A great company to deal with. From start to finish everything was done in a kind thoughtful manner. This is the second time I have used the services of Udens. We dealt with Spencer who was extremely helpful and nothing was too much trouble. Also Mathew who did the service for us was brilliant and helpful. At a time when it’s a sad occasion it’s great to deal with a company like this. Also thanks to everyone involved. Service was 101%rebecca L. ★★★★★ I would like the thank W.uden and Sons without them my dad wouldn’t of had the send of he deserved, from the first conversation over the phone to the day of my dads funeral the staff at Udens couldn’t do enough for me and my family at such a difficult time. They were extremely helpful and really made such a difficult time a lot easier. We went with the Bentley package for my dad and the cars were beautiful inside and out and extremely comfortable. The respect my dad was shown from Udens was unmatched, I hope we don’t have to use Udens anytime soo but when the time does come and we ever need a funeral directors we will definitely be using Udens.Maz Y. ★★★★★ I don't think there are enough words to describe the kindness, empathy and support from Spencer and colleagues. Everything was fully explained and nothing was too much trouble. I knew my husband Ray, was safe and looked after like one of their own. They helped me through the decisions of those early days and I can't thank them enough.God Bless.Eira B. ★★★★★ W.Udens are the most professional company we have ever used. They demonstrated such compassion and flexibility to ensure the family were informed and a part of the planning process. We opted for the Jaguar package and it did not disappoint. Absolutely fantastic service- all of the staff were respectful and absolute professionals.Ag N. ★★★★★ I wholeheartedly recommend W.Uden & Sons.I have received a conscientious, individually tailored, compassionate service from Darrell, for which I'm eternally grateful.My loved one, whom l was saying goodbye to and myself have been treated with upmost respect and dignity. I couldn't praise the Camberwell branch enough, every single request on my side has been fulfilled to the best of their abilities and on a short notice. Great service all around.Colin ★★★★★ W.Uden & Sons have played an important part for the Young Family in the taking care of both my parents (these past years) on their passing and then their final journey. Their care and attention to detail from the first meeting to discuss arrangements, the liaison with the Celebrant and to the lowering of the coffin and transport home following the funeral was delivered with military precision. I cannot thank W Udens and sons enough for making a sad occasion memorable and a perfect send off for our loved ones. Thank youKrish S. ★★★★★ A day to remember ❤️Wow, what can I say... Thank you so much.I would highly recommend W. Uden & Sons Family Funeral Directors.Ben who talks us through what we would like for our service. He is highly professional very sympathetic and with lots patience as well.Lee Jackson and the team who did our service were excellent and made things more pleasant despite a sad day.Lee Jackson Jay, Anthony, Pat,and Joseph, are assets to the company. He was also very compassionate and attended to our needs. I can't thank these five individuals enough. They were there for me and my family during a very difficult and sad time.I would not hesitate to tell you to use this company. 200 percent the best . Thank you again.Vera F. ★★★★★ I was so glad we chose W.Uden's to look after our dear mum's funeral arrangements. Darrell dealt with everything in a very kind, patience and professional way. I felt supported throughout and this certainly made a very sad and difficult time less stressful.Peter K. ★★★★★ Nigel, Dean and their team, worked perfectly in coordinating my mother in law’s send off, in fact, this will be the third time we have used them. Very smart, professional company, treated us all with the utmost respect. Would use these guys again and again. Thanks to all of you at Uden….Joanne P. ★★★★★ Uden’s Funeral Directors are by far amongst the best there are in their industry. Our father’s funeral on the day was directed with perfect precision and was faultless. We had a church service and then on to the crematorium which was totally seamless. The director of our father’s funeral Spencer we cannot speak highly enough of. He was our contact from the start at Uden Sidcup and he updated us at every step along the way and made our Father’s day one not to forget. We had so much lovely feedback from our guests who said they had never been to a funeral like it. it was like a theatrical production from the arrival of the beautiful gleaming cars to the Soprano who led the hymns and sung solo. Also, a beautiful gesture from Spencer who handed my mother a flower from the flowers that were with my father, this meant so much to my mother. Spencer directed the Uden Drivers with military precision; all this making the family confident in his care. If this was indeed a theatrical production then Spencer would have won an Oscar for his direction. Thank you Uden’s you made for an unforgettable day.Idk_Im_Pops ★★★★★ W. Uden & Sons Family Funeral Directors have to say a personal thank you to this amazing business - from start to finish they have been outstanding and I would recommend them to anyone. From the moment I called them in the middle of the night and talking to Jack, visiting their amazing office in West Wickham and dealing with Charlie, Lee leading the way yesterday and Callum driving us (and everyone else involved that I don’t know your names) - each and everyone of them just exceeding my expections at every point. Family and friends have not stopped messaging me today complimenting them to the extreme! Thank you so much boys for making the worst month of my life as bearable as possible - and also Jo Bamford who you recommended was celebrant you should all be extremely proud of yourselves. ⭐️⭐️⭐️⭐️⭐️Denise F. ★★★★★ My mum had sorted her own funeral through Udens in Biggin Hill and she made an 3xcellent choice. It was in trepidation I walked through those doors to find out what I did next. From that moment I was guided gently and sympathetically through the whole process. From beginning to end I was supported by the kindest people and I feel that my mum would have been so proud of her dignified farewell. A big thank you to the whole of the Udens teamSacha B. ★★★★★ A superb service from Charlie, Christoper, Lee and the team. Professional, supportive and empathetic - thank you.Barbara M. ★★★★★ Thank you to Charlie and the team for taking care of us so well yesterday.Danny was great in the car. Engaged with us perfectly and we all felt safe and comfortable with him.Andrew was wonderful too. Especially in the chapel and afterwardsThe cars were beautiful..and we all very much enjoyed that experience. Especially for a good send off for Mum.The whole experience was made even better by Jo Bamford Independent Celebrant who worked with the team to make everything go smoothly. Jo is simply amazing, and tailored the service to fit us just perfectly. She took time to be with us, and get to know Mum through us. She then presented everything beautifully, with kindness and gentle humour. Highly recommend her.All in all Uden's added with Jo Bamford, and it was a very beautiful, carefully constructed day, with much attention to detail from both.Sarah A. ★★★★★ I cannot express enough how grateful my family and I are for the incredible service we received from W. Uden & Sons Eltham, during such a difficult time of grieving our dad.Throughout the funeral planning process, Sarah's professionalism and compassion stood out. She took the time to thoroughly explain all the available options, patiently walking us through every detail and she ensured that all our wishes were executed perfectly on the day of the funeral. It was clear that she genuinely cared about our family’s needs and was committed to making sure everything was handled with the utmost care and respect.On the day of the service, Stanley and his team were outstanding. They worked with professionalism, patience, and respect, offering the kind of support that went beyond what we expected. They were particularly attentive to my mother, who has a bad leg. The driver helped her fasten her seatbelt and Stanley showed her immense kindness by holding her had to support her when walking. These little acts of kindness made such a difference. They treated my late father as if he were a member of their own family. The dignity and respect they showed him was beyond words. The team's appearance was immaculate, and everything was coordinated flawlessly, which contributed to the peaceful and dignified farewell we were hoping for.At such a challenging time, organising a funeral can easily become overwhelming. The care and service provided by Sarah, Stanley, and their team relieved any additional stress, allowing us to focus on grieving and honouring our dad. What they did for us meant more than we could ever put into words. I highly recommend.Tina L. ★★★★★ W Uden & Sons in Biggin Hill were exceptional. They looked after my Mum and our family with professionalism, care and kindness. Thank you Udens.Christopher R. ★★★★★ Three times my family has used Udens over the years. They make everything easy and straightforward. Absolute full marks for courtesy, respect and punctuality.Julia ★★★★★ Very professional, kind and considerate in all my dealings with them, arranging the funeral of my husband.Kathy B. ★★★★★ From the moment we contacted Uden’s about our Dad’s death they were kind, considerate and professional. The funeral was arranged with great thought and everything was explained to us thoroughly. The day went very smoothly and special thanks to Jo our celebrant who spoke so well and seemed to have captured Dad’s character from talking to us before the day. We would have no hesitation in recommending Uden’s services at what is a most difficult time for families.Karen P. ★★★★★ My family and I would like to thank W Uden & Sons for looking after our Mum. From our first meeting with Sarah she instantly put us at ease with her compassion and professionalism. Therefore a difficult conversation was made so much easier. On the day Stanley and his team were amazing. They were so respectful and professional. Their uniforms were immaculate and the beautiful Bentleys gleamed. It was a very difficult day but Udens helped to make everything go smoothly. It was a beautiful and fitting tribute to our Mum's life. Best wishes Mark and KarenTim O. ★★★★★ Allan, Lee and all the Team at Udens Petts Wood have been so understanding, professional and supportive in handling my Mother's funeral, I couldn’t recommend them highly enoughJuliet G. ★★★★★ From our first meeting with Charlie just a few days after our Mum died, we were impressed with his kind manner, understanding and professionalism.We received exceptional service from the entire team at Udens through a very difficult time.They made the whole process of making Mum’s final arrangements much easier than we anticipated and we feel we were truly looked after by people who cared.Mum was treated with respect and dignity, and the funeral day was made easier for us to bear in the knowledge that Andrew and the family were all there to look after us.We really couldn’t recommend them highly enough.Tim G. ★★★★★ Uden & Sons were absolutely brilliant. They were sensitive, extremely helpful and generally supportive. All facets of the service they provided my family with were done with immense care and quality. Throughout the process we were always kept updated and the general planning was first class. I would have no hesitation in recommending their organisation.THANK YOU.CLAIRE T. ★★★★★ Udens provided both my sister and I with so much care, compassion and respect when looking after both our parents on what were extremely painful days. Nothing was too much trouble.Jez S. ★★★★★ Calm, professional and sincere with a very welcome dash of humour, Nigel, Andrew and the staff took care of my father's funeral perfectly. That we used Uden's for my mother's and came back to them clearly says a lot about the care shown by this lovely company. Thank you all again.mark M. ★★★★★ The service we received from Udens was exemplary, from the first phone call, through to collecting Mum, arranging her funeral & then the service itself, everything was done with such kindness respect. The empathy they showed & the dignity they treated both Mum & our family with made such a difference.Nothing was too much trouble, their attention to every detail was so reassuring. They really did help make a sad & painful occasion bearable.So many businesses could learn a huge amount about true customer service from Udens & we wouldn't hesitate to recommend them.mary C. ★★★★★ At such emotional time the team at Petts Wood branch of Uden's were so kind and helpful particularly Charlie when arranging the funeral for my Uncle. We were able to visit him in their chapel of rest whenever we wished and were always treated with kindness and compassion. When we were asked at the church who the funeral directors were once we said Uden's the comment was that's good nothing will go wrong. I would like to express my gratitude for their care to him and us.Sarah W. ★★★★★ We gave our beloved mum Diane into the care of Udens for them to look after her until the time of her funeral. They could not have been more helpful and kind at the most difficult time. I was able to visit my mum in their chapel of rest whenever i wanted and was given support and understanding every time i went. Booking the funeral with them was very easy and stress free. On the day of funeral all the drivers and pall bearers looked immaculate and treated mum with all the respect she deserved. The cars were beautiful and we felt we gave mum the best send off she could have had. We have used Udens before and we will do so again. A real family supportive environment and i couldn’t recommend them enough!!Cathy R. ★★★★★ Uden’s provided a professional and sympathetic service during my mother’s funeral and in the preparations beforehand.Richard L. ★★★★★ I would wholeheartedly recommend Uden’s. They demonstrate compassion and understanding combined with expertise and experience. They were so respectful to my late Mum and our whole family. They were a true help at a very difficult time. Lovely to deal with.Jim A. ★★★★★ The Uden team were so professional and considerate throughout. Everything was efficiently organised. So pleased we chose them.Tracy V. ★★★★★ W Eudens did a brilliant Funeral for my mum our family have used this company 3 times and each time it has been brilliant they’re well mannered and immaculate and kind from start to finish can’t say enough about them just that we very satisfied with how we were treated at such a sad timeSteven M. ★★★★★ At a time of great pain and sorrowEase the pain and stress to some whatFriendly and understandableThank to all staff at CamberwellLove you allOn behalf of my mother late Cynthia mason and myself thank youMaria W. ★★★★★ W. Uden & Sons provided exceptional care and support for my father's funeral, and I cannot recommend them highly enough. From the first point of contact, they showed genuine compassion, professionalism, and attention to detail. They guided us through every step with patience and sensitivity, making a very difficult time much more manageable. The funeral was conducted with grace and respect, honoring my father's memory beautifully. Every aspect, from the planning to the service itself, was handled flawlessly. W. Uden & Sons truly went above and beyond, and we are deeply grateful for their kindness and expertise during such an emotional time.Jackie W. ★★★★★ I would like to take this opportunity of thanking Adam who we first met at Udens in Sidcup.He showed immense respect, compassion, understanding and helpfulness, in planning my Aunties funeralI also would like to thank Spencer, for his dedication, respect, compassion and helpfulness on the day of the funeralNot forgetting the rest of the team, who were very kind and compassionate, smartly dressed.This is the 3rd time I have used this undertakers. Excellent service every time.Thanking you all for a lovely delivery of serviceKind Regards JackiePhil L. ★★★★★ Uden & Sons looked after my father after his passing and were professional throughout.They were friendly, approachable and understanding during this difficult time and helped through the formalities and processes when losing a loved one.Linda V. ★★★★★ My brothers and I felt at ease and calm the moment we walked into Udens Camberwell office, Matthew was very proffessional and talked us through everything, to ensure we understood what to expect. When visiting my mum in the chapel of rest this again was dealt with in a very sensitive proffessional manner. Jack took care of us on the day and was very understanding, quietly spoken, respectful and kind. The cars were impeccable, staff all very smart. The overall experience was the best we could have wished for.Thank you to all involved with the funeral of my dear mum Marie Waldron.Kind RegardsLinda.D C ★★★★★ W.Uden and sons provided an impeccable service for my Mum’s funeral. From the outset, the team at Camberwell treated us with care and compassion. On the day of Mum’s funeral, Lee and his team were faultless. They showed Mum the respect and dignity she deserved and treated us with immense kindness and compassion. I would not hesitate to recommend them. Thank you on behalf of all the family. Dee CBenedict T. ★★★★★ Absolutely outstanding service at my grandmother’s funeral today. They showed me and my entire family such grace and kindness, and treated granny with the respect and dignity she deserved. They really made a difficult day much easier than it could have been. Particular thanks to our driver, Richard, and to Lee, who ran the whole day so elegantly. Thank you for treating us like royalty as we gave granny a beautiful send-off.shaun C. ★★★★★ A big thank you to all at Udens for taking extremely good care of my fathers funeral all your staff were helpful and respectful at all times during our difficult time , Would highly recommend youthanks againshaunCecil J. ★★★★★ Family funeral directors that is fitting to lay your love one at rest. From beginning to end every one is very supportive. On behalf of my family.Many thanksBless youAmanda P. ★★★★★ The Udens team at Petts Wood were exemplary from start to finish. From the minute we stepped into their office and met Kate we knew we were in good hands and more importantly so was Alf. Kate, Andrew, Lee, Christopher and the whole team at Petts Wood were outstanding. They made the most painful experience so much better with their care, compassion and support throughout. We couldn’t recommend them highly enough. We had so many comments from everyone about how you handled the service and the wholeprocess was seamless. Thank you everyone from the bottom of our hearts.Richard Brown (ForeverGreen G. ★★★★★ From start to finish the whole process ran easily and smoothly. Christopher and Charlie were efficient and very accommodating, Jack and his team were excellent on the day, it was faultless. I wouldn’t hesitate to use Udens again, they provide good old fashioned customer service the way it used to be. Thank you.Mike S. ★★★★★ Throughout the process of arranging my late mother's funeral, to the day of the funeral itself, everyone at Uden & Sons Sidcup were helpful, courteous, caring and professional. They made everything so easy for me at a difficult time, and I am so grateful for everything they did for my family and me.Nicola S. ★★★★★ From the moment I contacted Uden’s to take care of my father’s funeral, I knew we were in very safe hands during such a difficult time. Always available, nothing too much trouble, compassionate, caring, obliging and so very empathetic. The day before the funeral, Lee our Conductor contacted me to go through all of the final details to ensure that on the day everything went smoothly. Lee and the team were so professional and smart, the fleet was immaculate and the attention to detail was absolutely perfect. This really did help to make such a sad event a lot easier to get through. The family cannot thank you enough for providing my Dad with such a wonderful send off.I know there are a lot of people behind the scenes to help to make a funeral go so smoothly, thank you to everyone at Sidcup Uden’s and particularly to Spencer, Adam, Jason, Lilly and Lee.Graham W. ★★★★★ I couldn't fault Udens at Petts Wood, they were helpful and respectful throughout my mum's funeral. At no time were we pressured or forced into something we didn't want. The whole time, even though it was sad, Charlie, Christopher and his men were professional and considerate.Thank youJulie K. ★★★★★ We have used the Biggin Hill branch for both of my parents and not only has Nigel in the branch aways been amazingly warm, understanding and sympathetic, but the staff on the day go out of their way to make the funeral as stress free as they can. Hugely appreciated and wouldn’t hesitate to recommend them.gareth R. ★★★★★ W.UDENS & SONS ARE EXTREMELY PROFESSIONAL , KIND AND CONSIDERATE. I WAS GIVEN ADVICE WHICH REALLY HELPED ME MAKE DECISIONS. ITS SUCH AN UPSETTING AND EMOTIONAL TIME AND THE HELP FROM CARING STAFF SUCH AS ADAM WAS INVALUABLE..Kevin H. ★★★★★ Highly professional and caring service from the Petts Wood branch of Uden's for my brothers funeral. Nicola was exceptional and all went smoothly on the day supervised by Lee and his team.They made a difficult day so much easier. Many thanks to all of them.Debbie W. ★★★★★ I can’t thank you enough for what you did on Friday . Going to mum and my old home we shared and putting that rose in the front garden was just so lovely . Myself and her grandson were so over come . You even went pass the home she shared in kilmorie rd with her mum and dad . I know my mum would have been so grateful . Thank you for making it easier for not only me and Sean but her grandson as well he truly loved her so much. I think her nieces made you laugh as they said mum look like Meg richardson of crossroads. Thanks again Debbie,Sean & CallumAdrian P. ★★★★★ W. Udan & Sons….Eltham Office ..Referring….Linda Parkinson ( Mum ) FuneralJust like to say a massive thankyou to Ben,Sarah and all the team at Udans & Son.From the very start the Professionalism was absolutely outstanding..They took care of everything and made us has a family feel at ease.They took all the stress away and was absolutely outstanding.And they gave my mum the proudest of send-off ever. ❤️I can highly recommend the fantastic undertakersWith all my heart.And I will 100 % be using them again.This company gets a definite 10/10 from me & my family.From the bottom of my heart I just like to say Thankyou for being so nice xFrom AdrianLeigh ★★★★★ The team at Udens are truly fantastic. From the first phonecall to the comittal we were supported all the way. Their compassion and attention to detail is second to none. Having used them twice in 2 years we recieved a warm welcome and the service was still impeccable. Huge thank you.Juliet F. ★★★★★ It is hard to find the words to describe how amazing Matt and the Team at Uden’s are. They recently looked after my dear Mum and from the start they have been incredibly kind, sympathetic and compassionate. They have a unique talent of being able to understand their client’s individual needs at a time of great sadness. Absolutely everything they do is of the highest quality, standard and with the utmost respect no matter who you are or your circumstances. Matt and the Team take their roles very seriously and everything they do is done with a deep passion for ensuring your loved one’s final journey is as special as they are. Thank you Uden’s from the bottom of my heart for making my dear Mum’s final journey so special. 🙏❤️Lisa M. ★★★★★ Nigel from Udens was so kind, patient and professional. He really looked after us and made a hard time alittle more tolerable.Ryan ★★★★★ I want to say a huge thank you to Udens for making a really painful time in my life as smooth and worry free as possible.We visited other funeral parlours when trying to decide who we should use to give my mum the best send off, but none of them gave us the same feeling as Udens, they just didn’t compare.We met with Charlie at the West Wickham branch who covered every little detail throughout our meetings, giving us lots of choice and options to create the exact funeral that my mum would have wanted. His compassion and empathy helped us to feel comfortable and assured that my mum was safe in their care and the professional standards of everyone who conducted the funeral for us were second to none, I just knew in the way that they carried themselves that they understood how important this was to each family, they took everything very seriously and they did my mum proud which I will be forever grateful for.I never felt that anything was ever too much trouble, no matter how many questions I asked, no matter how many times I wanted to recheck the details, they couldn’t do enough for us.Uden’s really supported our family; there is no-one else we would even consider using for any future needs.Amy M. ★★★★★ Having to bury a loved one is never easy, but Udens made the whole process much easier! I was initially a bit uncertain about having a home visit, but with my elderly mother insisting on helping plan my Dad's funeral, it turned out to be the best decision. Charlie Uden was incredibly polite, respectful and took the time to carefully plan every detail. On the day, everything was executed perfectly. Couldn’t recommend Udens enough.Gill W. ★★★★★ We chose Udens to conduct the funeral service for my husband Bill. From start to finish the whole thing was handled with huge sensitivity and compassion by Nigel at the office and we ended up having had the most perfect send off for him.Udens arranged for us to have a wonderful lady celebrant , Jo who was an enormous help in planning the service and certainly did 'hold our hands' throughout. She made some of the congregation feel as it she had known Bill well which made the service even more personal.... a true gift. Spencer our conductor was also delightful and just so sensitive to everyone's needs (including our faithful dog Pip) but also carried out his duties with precision and professionalism second to none. Thank you to all your team who helped us to have such a memorable and perfect send off for a wonderful man.Susan S. ★★★★★ We found the whole experience with Uden very professional and handled with dignity. Lee and the team provided a first class service from start to finish and nothing was too much trouble. They guided the mourners to exactly where they were meant to be but showing respect all the time. I would highly recommend Uden. Thank you for all your help at such a sad time.The SaxtonsGaynor C. ★★★★★ W.Uden & Sons are truly professional funeral directors.They handled my Father in Law with so much respect even though he had an unattended funeral.Udens also took care of my Mother in Laws funeral 10 years ago and their standards were the same then.Nigel and his team at Biggin Hill are wonderful.Marie S. ★★★★★ Thank you. Professional, kind, caring and loving, are just a few of the words that I would use to describe those that cared for my mum from Udens. From our very first meeting, when you kindly visited us at home to discuss her funeral, we knew we'd made the right choice. The funeral was exactly what we wanted and the celebrant that you recommended was perfect. If you're thinking of choosing w.udens for your funeral arrangements you've made the right decision, they're the best xFrances B. ★★★★★ We can't thank or praise Uden's enough.Many thanks to Matthew, Sophie and Lee. They made an awful time a lot easier for us. Their service and all their recommendations were superb.graham K. ★★★★★ We had previously used Udens when my father passed away, and so when our mum recently died, of course we wanted them to care for her as well. We saw on social media that W.Uden and Sons are opening up in West Wickham and Charlie kindly came to visit us at home to go through all of the arrangements. He made things really easy for us. He was compassionate and caring, and the whole thing from arrangement to funeral was absolutely beautiful. Every detail was covered, the cars were immaculate and the way they carried her with such precision was a truly magnificent thing. Thank you so much to everyone that helped to give our lovely mum the send off that she deserved.Best wishesGrahamJade Hayward (Mila and Co. D. ★★★★★ From beginning to end W.Udens & Sons have been absolutely brilliant. Nigel showed us all compassion and was so patient and understanding at such a difficult time. Nigel handled everything with such dignity and was happy to coordinate with myself and my dad who was struggling to take in all of the information. Nothing was too much trouble and Jo the celebrant who he booked for us was absolutely fantastic - she is an amazing person and made the service so peaceful it really made a difficult day a little easier.Spencer our conductor - wow what a kind, compassionate and warm person. He is an absolute credit to your team. The day was flawless, he really did make us all feel like part of the family for the day. Nothing was too much trouble and seeing the care and compassion he showed Karen on her day was heartwarming. The drivers, the pallbearers were all so professional.I cannot Thankyou all enough for guiding me and my dad through this.Jade & DeanMichelle L. ★★★★★ Nigel and the team were compassionate, respectful and above all else kind. They helped us navigate through a stressful and very sad process. Thank youadele P. ★★★★★ W. Uden & Sons Family Funeral Directors Biggin HillProvided the wonderful funeral service for a family member, they were very professional, very well presented and very compassionate and sensitive to our requirements.I would recommend them to anyone requiring the services of a funeral directors in the future.Helen T. ★★★★★ I cannot fault the service provided by Uden's. Nigel was kind, caring and considerate from the start. Nothing was too much trouble and everything was handled with the utmost dignity. On the day of my father's funeral, Jack and Lee were constantly thoughtful in the way they interacted with us and the call from Jack beforehand helped to ensure we all knew what to expect. Thank you so much to you all for the part you played in making sure my father had the dignified, memorable funeral he deserved.Topher T. ★★★★★ Incredible service, thoughtful staff, and attention-to-detail during a very emotional time for the family. They even wore (elegant) Millwall FC ties upon hearing my Grandad was a devoted fan. Cannot praise them enough. I'd give 6 stars if I could. Thanks so much.Cally F ★★★★★ From the moment my Mother died when they came to collect her body, the team of people at Uden's were caring, respectful, helpful and efficient. Sadly this is the third funeral I have needed to arrange and all of them have been through Uden who I knew I could trust implicitly.Annabel S. ★★★★★ W Uden and Sons looked after all the arrangments for my late mother's funeral. From start to finish they were professional, kind, dignified and careful. They did everything the way we asked for it to be done and made really helpful suggestions when we were not sure.Maria C. ★★★★★ Everything was very easy to arrange for my brother's funeral despite none of the family living in London. Very helpful and supportive.Fran M ★★★★★ I highly recommend the funeral directors for their exceptional professionalism. They consistently kept me updated on any changes and worked diligently behind the scenes to handle repatriation issues. Their empathy and clear guidance made the process easy to follow. Simply amazing service.David ★★★★★ Excellent and compassionate service from start to finish. Just the right amount of ceremony to make everything feel special. Was kept well informed throughout the planning process rightbup to the day.Louise G. ★★★★★ Nigel and Lee are a credit to the company. I was completely overwhelmed by the loss of my father. I found Nigel was a joy to deal with, at what is a most difficult and distressing time. The funeral was a lovely celebration of my father's life. The celebrant lady was fantastic and my fathers service was beautiful.Vicky P. ★★★★★ I cannot recommend Uden and sons enough from start to finish they was absolutely outstanding, every single member of staff I dealt with for my nans funeral was one of a kind and so down to earth. Any one looking for a funeral directors Uden and son is your place. Any questions we had was always answered very quickly and thoroughly. Thank you from the bottom of my heart for helping me give my darling nanny a perfect send off she deserved.Louise B ★★★★★ Nigel at the Biggin Hill branch of W. Uden dealt with the funeral of my father with sensitivity and kindness. He responded promptly to messages and could not have been more efficient in setting up the arrangements. Lee, who conducted the funeral itself with great elegance and dignity, made a point of checking in with me the day before to make sure that everything would go smoothly. It was a day of great sadness but I felt that my father had been honoured and celebrated in a way that gave the family comfort and a sense of completionPhilip R. ★★★★★ Nigel and his team were excellent when it came to supporting our family and talked us through everything that we needed to do. On the day they were professional and sympathetic. We couldn't have asked for a better funeral director. Thank you.David G. ★★★★★ A very speedy, efficient service. The team before, during and after the funeral provided a very caring, and eager to be helpful service that translated to smooth, hassle free funeral. Our late father was very well looked after, with great respect. Thank you W. Uden & Sons.Graham L. ★★★★★ We found Udens extremely supportive and professional in all our interactions, from the late night collection of my Mother’s body to Nigel Jones sympathetic welcome and useful advice at Biggin Hill to the impressive funeral support on the day by Stan Uden and his team. Very highly recommended.Carole S. ★★★★★ Uden has provided an excellent service. The initial meeting was very professional and took into account our wishes.Matthew was able to provide an appropriate celebrant who made a home visit.The Jaguar service was very good and was carried out in a dignified and courteous manner.A very good, professional and reliable service.Carole SYvonne T. ★★★★★ Udens undertakers provided an excellent service and we would definitely recommend them. Everything went off like clockwork and they looked exceptionally smart.Sue S. ★★★★★ Could not fault them. The service they provided was exceptional. Everything was top notch. They made a sad occasion run smoothly and respectfully.Marona T. ★★★★★ Uden took care of my Mum Kathleen Green's funeral.From the outset their approach was professional and caring, and gave the family the sense that our mum's final care was in good hands.The team that had the responsibility for the family's welfare during this delicate and testing time, performed their duties with much sensitivity and understanding.This was very much appreciated.Evanie G. ★★★★★ Exceptional service provided by W.Uden, Southampton Way on the celebration service for our Mama's homecoming. Their attention to detail is second to none. Darrell and the team led the procession with respect, care, and attention to detail. Thank you all for making an emotional day a joy.Kindest regardsEve GreenGemma L. ★★★★★ It takes very special people to do the job W. Uden & Sons do. We had no idea what to expect or the process involved when our loved one passed away but Uden & Sons were the most compassionate and helpful Funeral Directors we could have ever wished to find. I must make a special mention to Lee at Uden & Sons Biggin Hill as I was completely blown away by the care and kindness he showed towards us all. I think he genuinely is one of the most warm and comforting people I could have met during this saddest of times for our family.The most heartfelt thank you goes to Lee, you will never know how much your words and your presence gave me great strength and for that I will be always grateful to you.With the warmest of wishes to you all at Uden & Sons.Lucy F. ★★★★★ Where do I start! Absolutely amazing team, so kind and considerate from the very beginning. They are so understanding and go out of their way to make things easy and as stress free as possible (which must be so hard in their work). I would recommend them in a heartbeat to anyone who has lost someone very close to them. I am very grateful for your kindness and consideration down to the detail on my Dad's police flag.Helen W. ★★★★★ The people who dealt with me and my partner were amazing every time we went to see my mum.On mum’s funeral day they brought mum home and treated her with such respect.Honestly they were so so kind and respectful about everything and nothing was too much for any of them.Sandra B. ★★★★★ Dealing with the death of a loved one is always difficult but Uden's are very caring and made the whole process as pain free as possible from arranging the funeral, getting the order of service printed and on the day of the funeral. Mum could not have been in better care. Nothing was too much trouble.Robert Q. ★★★★★ I simply cannot recommend Uden & Sons highly enough. Having chosen them for my mothers funeral arrangements in 2006, I returned to them upon my fathers passing last month. I dealt with Nigel at the Biggin Hill office, who could not have been more sympathetic and helpful. The Uden team that conducted the funeral were faultless in their professionalism, courtesy and respect. I received many comments from mourners about how well the funeral was handled.Sylvia B. ★★★★★ We had very recently, had occasion to use the services of W. Uden & Sons and cannot praise them highly enough for the caring and professional way that they conducted the funeral. At all times their attention to detail was second to none. From our initial visit with Nigel at the Biggin Hill branch to the actual day of the funeral we were made to feel that nothing was too much trouble. We were given the choice of which crematorium we would prefer to use and they advised as to the type of service whether religious or not. In our case we chose a non-religious service and Udens recommended a wonderful Celebrant, Kate who helped us through the whole process both before and during the service. Our loved one was at all times treated with dignity and the wellbeing of the family was always at the forefront of everything they did.We were given advice as to printing an order of service and also useful contacts for the photo tribute which was set to music.The vehicles were immaculate as were the liveried chauffeurs and the funeral director. I can honestly say that the care and compassion along with Uden’s professionalism helped enormously to make an incredibly sad day more bearable. Well done Udens.Deborah A. ★★★★★ Nigel, Spencer and the team were truly amazing. They were the epitome of respectful, gentle , kind, totally professional, well organised and readily available. They were also flexible.At a time of great sorrow and confusion they met every expectation and really helped us to arrange the perfect send off for our loved one.We would certainly recommend them.Winston B. ★★★★★ we were very impressed with the professionalism displayed by the staff at Southampton Way throughout the period that they looked after my cousin and on to the repatriation of his remains to Sierra Leone. I will recommend UDENS with confidence to anyone requiring the services of an undertakerPam R. ★★★★★ Uden's Camberwell Branch were very helpful and respectful of our wishes. On the day, Spencer and his team were very reassuring and ensured everything ran smoothly.Nicholas B. ★★★★★ We used Udens for my mother's funeral some 15 years back and were impressed and delighted with the service then. Last month we chose Udens again for Papa's funeral. Once more the quiet assured style and precision came to the fore with the entire team, from first engagement to last, performing impeccably. Much impressed and grateful for the care that was given.Matty ★★★★★ A heartfelt 5-stars review for Udens Camberwell branch and its team for their services and professionalism as well as personalized experience during such a difficult time. The team at Uden has been very available to support and execute against everything we needed during the 1 month our dad's body remained in their facilities until they managed his repatriation to West Africa. Everything was well taken care of and went smoothly. Thank you!John G. ★★★★★ We are so pleased to have chosen W. Uden & Sons following unwavering recommendations from friends and family who had used their services on other occasions. Caring and efficient from beginning to end during what was clearly a difficult time. Their professionalism and the support provided was faultless and I would highly recommend unconditionally.Bridget N. ★★★★★ As a family, we have always turned to Uden's for our loved one's funerals.We find them to be very caring, considerate and of course very experienced. What is a very sad & daunting time, is made easier, knowing you can trust them implicitly.We entrusted our darling Mum into their care recently & Mum was looked after with quiet dignity until the service, which, with the help from Chris at the Dulwich office was all that we could have wished it to be for our Mum.Liaising with both the church & the grave personnel on our behalf, we would not have known where to start without his guidance.We would not hesitate in recommending Udens.William H. ★★★★★ Udens took over this family funeral at fairly short notice from another undertaker, when the latter could not meet the desired funeral date. Udens were able to take over and meet all the requirements for the funeral, and provided a first class and dignified service throughout.Sandra J. ★★★★★ Amazing Funeral director's!We were recommended Udens by the care home my uncle passed away in, and honestly they provided the best support, assistance and help. This is the first time we have had to deal with a death in our family, and they really held our hand through the process. They were patient with us, whilst the family was organizing the funeral overseas. We ended up doing a repatriation and they recommended a company based in Nigeria who would deal with things on the other end, and once again they did not disappoint. Very reasonably priced compared to the other directors out there. Honestly cant thank them enough!Special thanks to the Eltham & Camberwell team.D W ★★★★★ Very professional and friendly. Booked my Dad's funeral with them and they were very helpful and caring. They made arrangements for the care of my Dad from hospital to their Camberwell Branch. They advised me of everything I needed to do. The day before funeral the lead director dealing with the arrangements phoned me to introduce himself and told me what time he would be arriving with Dad, he checked if we had flowers for the hearse at our house so he could arrange extra time to place them on hearse and displayed nicely. On arrival at the Crematorium he made sure everyone had a order of service. They treated the coffin with the greatest respect. The hearse and 2nd two limousines were immaculate and the staff from Uden's were smart and professional. Also used Uden's a few years ago for my mum's funeral. Would highly recommend.Lee ★★★★★ After losing someone close, making funeral arrangements is one of the most difficult and daunting times we all face at some time in our life.However, if I could give W. Uden & Sons 10 stars I would. Right from the very start they were highly professional yet compassionate, whilst also outlining and covering everything clearly during the meeting. The communication in the weeks leading up to the day was also exceptional.The day itself couldn't have gone any better. The level of service and professionalism was second to none throughout, of which my late grandfather would have been very proud. Literally, every detail, however small, was thought of and taken care of and they clearly do treat it as though they are looking after one of their own family.Therefore I cannot commend Chris at Camberwell and Spencer ( the Conductor on the day) enough for the effort they both put in. Exceptional true gentlemen.When the time sadly comes again, I can honestly say I would not hesitate in using anyone else but W. Uden & Sons.Debbie L. ★★★★★ My Brother and I were very impressed with the professional way that Chris and the rest of the staff handled our Father’s recent Funeral.They were sympathetic and courteous throughout the whole process.A special thank you to Sophie who had to deal with a rather unpleasant person, she dealt with the situation perfectly!Stewart G. ★★★★★ On the day, Adrian and Sam were reassuring, kindly and attentive. The procedures were carried out with dignity and reverence but were not over heavy in a way that would have lessened the sense of its being a family occasion.Prior to the day of the funeral, the manner of everyone we had contact with at Udens was always respectful and charming without being obsequious. Everything was explained clearly and all the organization and responses to our questions were done promptly and efficiently.The service was lovely. Before the funeral I was distressed and unhappy but thanks to you and Reverend Steve I now feel sad but calm.The only criticism that I have was that I would have liked to have been one of the pall bearers. I understand that there are probably legal reasons but, with covid and the fact that most of the attendees were elderly and travelling from many different places, it was impossible to organize that the family carried the coffin. I think that Udens could investigate the possibility of 1 or 2 family members supplementing the professional pall bearers in a way that doesn’t affect the security of the coffin and the congregation when it’s being carried.susan P. ★★★★★ W.Uden and sons were fantastic. We had to re-arrange funeral dates on 3 different occasions and they were professional each time and understood and cared each time . The service went well, staff made you feel at ease in distressing times. Thank you for such a great service.Karen S. ★★★★★ When i had to arrange a funeral for the first time to be honest I didn't know where to start.I decided to go to W.Uden & Sons in DulwichI was greeted by by a gentleman by the name of Trevor who immediately put me at ease with his warm professional manner.He talked me through all aspects of the arrangements until everthing was clear and compleate.On the day of the funeral I was contacted in the morning by the funeral director Darryl,he talked me through the plans for the day and that put my mind at rest,when the time came he made sure everything was done ina respectful and careing manner and advisedmyself and the other mourners throughout thewhole time.The funeral staff are very smartly turned out,kind and helpfull and the cars usedare beautiful and well kept...I really could not have asked for more..so thank you W.Uden & Son for making one of the worst day's better.Yours SincerelyK.Stocking/KnightDaniela B. ★★★★★ I have used W.Uden & Sons for three family funerals. They have always been completely professional and extremely understanding. Arranging a funeral is always a difficult and emotional process and I have always felt very well looked after. The services offered on the day of the funeral are excellent and the team are extremely respectful.Sylvia D. ★★★★★ I am very satisfied with the services W Uden & Sons provided for my husband's funeral in December 2019. Everything went smoothly and the Thanksgiving Service at Honor Oak Crematorium was a moving tribute. All of Uden's staff were kind and courteous and I would thoroughly recommend themMargaret D. ★★★★★ Everyone at Uden’s was very professional and yet very kind at this distressing time. I couldn’t fault how we were looked after, from the day we went in to arrange the funeral to the time we left the Crematorium. Thank you so much Udens.Michael G. ★★★★★ I have lost 2 brothers, a mother and father in recent years, and Uden & Sons have managed their burials or cremations with the utmost professionalism, care and compassion. These events are awful things to go through, but having Uden & Sons by your side throughout makes a horrible process easier.Sarah N. ★★★★★ We used W. Uden & Sons for my mum's funeral as we had been given good reviews by other people in the past. I was not disappointed. Professional top service from all parties. From the day we informed them that mum had passed to the day of the funeral itself, we were treated with respect and dignity. We would not hesitate to recommend to anyone if they are looking for the best.Michele Y. ★★★★★ Once again W. Uden & Sons have dealt sympathetically and efficiently with our emotions and our relative. This is the fourth time I’ve used them....which speaks for itself.Łukasz ★★★★★ I can recommend the services of the company but will say to everyone who is using them to get Mr Darrell involve in as much as you can via the master of the ceremony and coordinator absolute legend and thank you very much for helping us to organise our family member ceremony.js_loader
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Rated 5.0
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