Reviews

Jill H. ★★★★★ This is the second time I have used Udens of Southwark. I have always found them extremely well organised, responsive to all my questions but also sensitive and caring. They made sure the funeral went very smoothly and were very considerate to the family and also the clergy at the Church. I would definitely recommend them.Paula O. ★★★★★ I can't thank you all enough for your very professional handling of Patricks funeral yesterday. I didhave some sleepless nights but I needn't have worried everything went like clockwork. I thank you for your sensitivity and empathy.Puisy L. ★★★★★ Thank you to Matthew and his team for their unwavering support during one of the most challenging times for our family. From the very beginning, Matthew took the time to explain every detail with care and was incredibly accommodating in answering all our questions. Our culture involves many specific customs and practices, but no request was ever too much. The team showed remarkable patience, especially with my mother, who tends to be quite anxious, and their kindness never wavered. The hearse was beautifully arranged, the event ran seamlessly, and we truly believe my father would have been very happy with his send off. As a family, we are profoundly grateful for the thoughtful and compassionate service provided.Lesley W. ★★★★★ When we called Udens after our Mum Jennifer had passed (she explicitly asked us to use them as, they had taken care of our Step Dad’s back in the 80’s) we were met with compassion and utmost empathy.Nothing was too much trouble.They guided us through the whole process from the very first meeting to discuss Mums wishes to make sure that everything was just right.Their kindness, respect and understanding was impeccable, they thought of nothing else on the day of Mums final journey but, to make the day a beautiful memorable one for which All of the Family are truly grateful.They especially guided Family members who wanted to be pall bearers and they were by the side of each one. Such precision by every single team member on that day.We cannot thank you enough from the bottom of our hearts 💕 and we would highly recommend them.Thank you All at Camberwell from All Of Our Family and Friends.Steve & Lesley WatsonEira B. ★★★★★ W.Udens are the most professional company we have ever used. They demonstrated such compassion and flexibility to ensure the family were informed and a part of the planning process. We opted for the Jaguar package and it did not disappoint. Absolutely fantastic service- all of the staff were respectful and absolute professionals.Ag N. ★★★★★ I wholeheartedly recommend W.Uden & Sons.I have received a conscientious, individually tailored, compassionate service from Darrell, for which I'm eternally grateful.My loved one, whom l was saying goodbye to and myself have been treated with upmost respect and dignity. I couldn't praise the Camberwell branch enough, every single request on my side has been fulfilled to the best of their abilities and on a short notice. Great service all around.Colin ★★★★★ W.Uden & Sons have played an important part for the Young Family in the taking care of both my parents (these past years) on their passing and then their final journey. Their care and attention to detail from the first meeting to discuss arrangements, the liaison with the Celebrant and to the lowering of the coffin and transport home following the funeral was delivered with military precision. I cannot thank W Udens and sons enough for making a sad occasion memorable and a perfect send off for our loved ones. Thank youSteven M. ★★★★★ At a time of great pain and sorrowEase the pain and stress to some whatFriendly and understandableThank to all staff at CamberwellLove you allOn behalf of my mother late Cynthia mason and myself thank youLinda V. ★★★★★ My brothers and I felt at ease and calm the moment we walked into Udens Camberwell office, Matthew was very proffessional and talked us through everything, to ensure we understood what to expect. When visiting my mum in the chapel of rest this again was dealt with in a very sensitive proffessional manner. Jack took care of us on the day and was very understanding, quietly spoken, respectful and kind. The cars were impeccable, staff all very smart. The overall experience was the best we could have wished for.Thank you to all involved with the funeral of my dear mum Marie Waldron.Kind RegardsLinda.D C ★★★★★ W.Uden and sons provided an impeccable service for my Mum’s funeral. From the outset, the team at Camberwell treated us with care and compassion. On the day of Mum’s funeral, Lee and his team were faultless. They showed Mum the respect and dignity she deserved and treated us with immense kindness and compassion. I would not hesitate to recommend them. Thank you on behalf of all the family. Dee Cjs_loader

If the death is expected and occurs at home: 

  • Contact the deceased’s doctor and inform them of the death
  • Once the doctor has given permission to move the deceased, you may contact us and we will aim to be with you within 1-2 hours, to move the person who has died into our care
  • The doctor will issue the Medical Certificate of Cause of Death to the family representative for registration purposes

If the death occurs at a Nursing Home:

  • If a resident dies in a nursing home the GP (or qualified nurse on duty) can verify death 
  • The GP will issue a medical certificate for the family to collect which will allow them to register
  • Most nursing homes will record the resident’s funeral wishes on their care plan. This will specify the chosen Funeral Director and whether the deceased wanted a cremation or a burial. 
  • Once called, we will remove the deceased into our care

If the death occurs in Hospital:

  • If death occurs at the hospital, then the Doctors and Nurses will liaise with the hospital Bereavement Office, who will arrange all the appropriate paperwork on your behalf. 

In cases of sudden and unexpected death:

  • If a death is unexpected then dial 999 and request an ambulance and police immediately, explaining the circumstances. In the event of an unexpected death occurring, then a coroner may become involved and may order a post-mortem to be carried out to establish an accurate cause of death. The coroner’s officer will keep you informed should this be the case and will liaise with us.

In cases where the Coroner is required to investigate the death, the deceased will be taken to a hospital or mortuary until a post-mortem examination is completed. If the death is expected, the funeral director will collect the deceased from the place of death and transport them to the appropriate chapel of rest, pending the arrangement of the funeral. Many large companies have central mortuaries or “hubs” where they store the deceased.

Here at W. Uden & Sons, each of our funeral homes are equipped with their own chapel of rest and have fully hygienic facilities for the care of your loved one. The only exception to this is our Dulwich branch, which shares these facilities with our branch at Camberwell.

Yes, once the deceased’s death has been certified, call your local branch and our experienced staff will guide you through the process of arranging the funeral. The only exception is when the Coroner has indicated that he intends to hold a full inquest into the circumstances surrounded the death.

Please click here to find details of your local Registrar Office 

Who can register a death?

  • A relative 
  • A person present at the death 
  • The occupier (i.e. Matron, superintendent) 
  • The person arranging the funeral 

Call the registry office to make an appointment – you will need to take the following with you:

  • Death Certificate of the deceased
  • Medical card (if available) of the deceased
  • Birth certificate & information regarding date of birth (if available) of the deceased
  • Some money to pay for copies of the death certificate required to administer the deceased’s estate.

Advice & Guides

Comprehensive guides when arranging the funeral of a loved one.

 

Truly special ways we can help you remember your loved one.

 

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A collection of our latest photos taken by our talented photographer.

 
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Christmas Remembrance Services 2024

We are delighted to be able to invite you and your family to our 2024 Remembrance Services

This year they will be held at:

ST MICHAEL & ALL ANGELS LOCKSBOTTOM
Thursday 5th December
7:30pm – 8:30pm

CHRISTCHURCH ELTHAM
Wednesday 11th December
7:30pm – 9:00pm