Reviews

Debbie A. ★★★★★ I can not fault the care and professionalism that was taken regarding my Mothers funeral. From the initial meeting at the funeral office to the actual day at the crematorium. Everything was made so easy and carried out to our wishes.I felt a great sense of empathy was taken throughout the journey at a difficult time.Amelia Louise Herridge I. ★★★★★ Highly professional, respectful and polite staff, who are curteous, kind and patient. The whole service from the initial contact to the day of the funeral was treated with dignity.Wendy T. ★★★★★ Excellent support and service throughout both before and on the day! Thank you.3pw C. ★★★★★ Very kind, efficient and compassionateRichard R. ★★★★★ From the very first contact we were extremely impressed, and grateful, for the maticulous care and attention shown at a very difficult time for the family. We felt extremely well supported and everything was made easy and handled in such a sensitive way. We could not recommend anyone more highly.Christopher R. ★★★★★ Three times my family has used Udens over the years. They make everything easy and straightforward. Absolute full marks for courtesy, respect and punctuality.Kathy B. ★★★★★ From the moment we contacted Uden’s about our Dad’s death they were kind, considerate and professional. The funeral was arranged with great thought and everything was explained to us thoroughly. The day went very smoothly and special thanks to Jo our celebrant who spoke so well and seemed to have captured Dad’s character from talking to us before the day. We would have no hesitation in recommending Uden’s services at what is a most difficult time for families.Tim O. ★★★★★ Allan, Lee and all the Team at Udens Petts Wood have been so understanding, professional and supportive in handling my Mother's funeral, I couldn’t recommend them highly enoughmary C. ★★★★★ At such emotional time the team at Petts Wood branch of Uden's were so kind and helpful particularly Charlie when arranging the funeral for my Uncle. We were able to visit him in their chapel of rest whenever we wished and were always treated with kindness and compassion. When we were asked at the church who the funeral directors were once we said Uden's the comment was that's good nothing will go wrong. I would like to express my gratitude for their care to him and us.Jim A. ★★★★★ The Uden team were so professional and considerate throughout. Everything was efficiently organised. So pleased we chose them.js_loader

If the death is expected and occurs at home: 

  • Contact the deceased’s doctor and inform them of the death
  • Once the doctor has given permission to move the deceased, you may contact us and we will aim to be with you within 1-2 hours, to move the person who has died into our care
  • The doctor will issue the Medical Certificate of Cause of Death to the family representative for registration purposes

If the death occurs at a Nursing Home:

  • If a resident dies in a nursing home the GP (or qualified nurse on duty) can verify death 
  • The GP will issue a medical certificate for the family to collect which will allow them to register
  • Most nursing homes will record the resident’s funeral wishes on their care plan. This will specify the chosen Funeral Director and whether the deceased wanted a cremation or a burial. 
  • Once called, we will remove the deceased into our care

If the death occurs in Hospital:

  • If death occurs at the hospital, then the Doctors and Nurses will liaise with the hospital Bereavement Office, who will arrange all the appropriate paperwork on your behalf. 

In cases of sudden and unexpected death:

  • If a death is unexpected then dial 999 and request an ambulance and police immediately, explaining the circumstances. In the event of an unexpected death occurring, then a coroner may become involved and may order a post-mortem to be carried out to establish an accurate cause of death. The coroner’s officer will keep you informed should this be the case and will liaise with us.

In cases where the Coroner is required to investigate the death, the deceased will be taken to a hospital or mortuary until a post-mortem examination is completed. If the death is expected, the funeral director will collect the deceased from the place of death and transport them to the appropriate chapel of rest, pending the arrangement of the funeral. Many large companies have central mortuaries or “hubs” where they store the deceased.

Here at W. Uden & Sons, each of our funeral homes are equipped with their own chapel of rest and have fully hygienic facilities for the care of your loved one. The only exception to this is our Dulwich branch, which shares these facilities with our branch at Camberwell.

Yes, once the deceased’s death has been certified, call your local branch and our experienced staff will guide you through the process of arranging the funeral. The only exception is when the Coroner has indicated that he intends to hold a full inquest into the circumstances surrounded the death.

Please click here to find details of your local Registrar Office 

Who can register a death?

  • A relative 
  • A person present at the death 
  • The occupier (i.e. Matron, superintendent) 
  • The person arranging the funeral 

Call the registry office to make an appointment – you will need to take the following with you:

  • Death Certificate of the deceased
  • Medical card (if available) of the deceased
  • Birth certificate & information regarding date of birth (if available) of the deceased
  • Some money to pay for copies of the death certificate required to administer the deceased’s estate.

Advice & Guides

Comprehensive guides when arranging the funeral of a loved one.

 

Truly special ways we can help you remember your loved one.

 

Our Gallery

A collection of our latest photos taken by our talented photographer.

 
Google Rating
5.0
Based on 986 reviews
×
js_loader
Search

Message Our Petts Wood Office

Christmas Remembrance Services 2024

We are delighted to be able to invite you and your family to our 2024 Remembrance Services

This year they will be held at:

ST MICHAEL & ALL ANGELS LOCKSBOTTOM
Thursday 5th December
7:30pm – 8:30pm

CHRISTCHURCH ELTHAM
Wednesday 11th December
7:30pm – 9:00pm